Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

http://prntscr.com/9lv8tg is this correct It started to download and when I went to open Windows blocked it

  • 2 отговора
  • 1 има този проблем
  • 2 изгледи
  • Последен отговор от James

more options

Hello

HELP. I am on facebook and my account is being non stop hacked. UG. I just opened firefox and it started a download of a security patch when I went to open the download to install it Windows opened up and blocked it

http://prntscr.com/9lv8tg this a screen shot of the browser. Please help find away to get the hacker I do not know if he is also messing with my computer.

Give me step by step simple instruction to set up my browser so I can't get hacked. I tried the privacy browser and it did NOTHING

Inspire Believe Dream

Kathryn Schwartz

Hello HELP. I am on facebook and my account is being non stop hacked. UG. I just opened firefox and it started a download of a security patch when I went to open the download to install it Windows opened up and blocked it http://prntscr.com/9lv8tg this a screen shot of the browser. Please help find away to get the hacker I do not know if he is also messing with my computer. Give me step by step simple instruction to set up my browser so I can't get hacked. I tried the privacy browser and it did NOTHING Inspire Believe Dream Kathryn Schwartz

Всички отговори (2)

more options

Hi, it's a scam to infect you with malware! NEVER EVER click on anything like that.

If you are in any doubt about the authenticity of update pop-ups etc., it's best to ignore them and check for yourself by opening the 3-bar menu > Help (question mark at bottom right) > About Firefox. Alternatively, you can press the Alt key to bring up the main menu bar > Help > About Firefox. More - Update Firefox to the latest release.


You can try these free programs to scan for malware, which work with your existing antivirus software:

Note that not all removal programs will detect all malware, so you may need to run several or all of them.

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one. Windows 8 has antivirus built-in already.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

more options

Its a scam ad (that has been popping up for a couple months now) made to trick inexperienced Windows and or Firefox users into downloading a fake firefoxpatch.exe

If you were to manage to install this exe it would likely install CryptoLocker, a ransomware trojan, though you said it was blocked thankfully.

So far it seems to target Windows Firefox useragents as I have yet to see posts from Mac OSX or Linux users, which makes sense as those OS's does not use .exe

Променено на от James