Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.

Cannot open Mozilla and my emails

  • 6 отговора
  • 1 има този проблем
  • 3 изгледи
  • Последен отговор от Wayne Mery

martipogue
martipogue
more options

I cannot open Mozilla Thunderbird from Start Menu or Desk Top Icon. I also cannot get to program un control panel. Therefore I cannot open any user emails.

I cannot open Mozilla Thunderbird from Start Menu or Desk Top Icon. I also cannot get to program un control panel. Therefore I cannot open any user emails.

Всички отговори (6)

Matt
Matt
  • Top 25 Contributor
  • Moderator
more options

go to getthunderbird.com and reinstall the program

martipogue
martipogue Задаващият въпроса
more options

I have emails that I do not want to lose. Will they be there if I reinstall?

Matt
Matt
  • Top 25 Contributor
  • Moderator
more options

I am suggesting you reinstall the program, not delete you mails.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

martipogue said

I have emails that I do not want to lose. Will they be there if I reinstall?

yes.

Install replaces the Thunderbird program directory. But Thunderbird data is stored separate, in a different directory, from the Thunderbird program

martipogue
martipogue Задаващият въпроса
more options

I cannot install download because I cannot close old one. Any suggestions?

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Kill in Windows task manager. Or reboot PC