We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Defaults to wizebar.com, no program menu, even after uninstall and reinstall

  • 1 отговор
  • 3 имат този проблем
  • 1 изглед
  • Последен отговор от philipp

more options

I recently restarted/shut down my computer. Before doing so, Firefox prompted me to update it, so I did. Tonight, upon launching the browser, I discovered something called Wizebar.com was the only thing that would appear. My homepage would load and stay there for about a minute. As soon as I went to type anything into the search bar or a minute elapsed, wizebar.com appeared. And I do mean the ONLY thing that popped up; no Firefox menu, no favorites, not even the program's close, minimize buttons showed up. So naturally, I uninstalled and reinstalled. The same problem happened. I have Kaspersky anti-virus that is a current subscription. I have ran a virus check and it came back negative. What in the world is going on?

I recently restarted/shut down my computer. Before doing so, Firefox prompted me to update it, so I did. Tonight, upon launching the browser, I discovered something called Wizebar.com was the only thing that would appear. My homepage would load and stay there for about a minute. As soon as I went to type anything into the search bar or a minute elapsed, wizebar.com appeared. And I do mean the ONLY thing that popped up; no Firefox menu, no favorites, not even the program's close, minimize buttons showed up. So naturally, I uninstalled and reinstalled. The same problem happened. I have Kaspersky anti-virus that is a current subscription. I have ran a virus check and it came back negative. What in the world is going on?

Всички отговори (1)

more options

hello, this sounds like a problem possibly caused by adware on your pc.

please go to the firefox menu ≡ > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).
also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there.
finally, run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware