Updating to TB 31.3.0 and lightning 3.3.1 but all calendar information is gone. How can I get it back?
When thunderbird updated automatically to 31.3.0 and lightning updated also automatically to 3.3.1 my calendar is completely blank. Everything is gone. How do I get it back? I've never had this before when updating automatically. And there is no recent back-up. Help!
Избрано решение
As your immediate problem has been resolved, please mark this thread as 'Solved'. For any additional questions please raise a new thread. Thank you.
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Can you post your Troubleshooting Information? Help (Alt-H) - Troubleshooting Information
And there is no recent back-up.
Why not? It's about time to create one.
I know about the back-up...now.
And you mean this information below??
Application Basics
Name: Thunderbird Version: 31.3.0 User Agent: Mozilla/5.0 (Windows NT 6.0; rv:31.0) Gecko/20100101 Thunderbird/31.3.0 Profile Folder: Show Folder
(Local drive) Application Build ID: 20141127140543 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory
Mail and News Accounts
account1:
INCOMING: account1, , (imap) IMAP.Leidenuniv.nl:993, SSL, passwordCleartext
OUTGOING: mail.euronet.nl, plain, passwordCleartext, true
account2:
INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
account3:
INCOMING: account3, , (pop3) mail.euronet.nl:110, plain, passwordCleartext
OUTGOING: SMTP.euronet.nl, plain, passwordCleartext, true
Crash Reports
Extensions
CompactHeader, 2.0.7, true, {58D4392A-842E-11DE-B51A-C7B855D89593}
Lightning, 3.3.1, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
Test Pilot for Thunderbird, 1.3.9, true, [email protected]
Lightning Calendar Tabs, 1.3, false, [email protected]
Important Modified Preferences
Name: Value
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.disk.smart_size_cached_value: 358400
extensions.lastAppVersion: 31.3.0
font.internaluseonly.changed: false
font.name.monospace.el: Consolas
font.name.monospace.tr: Consolas
font.name.monospace.x-baltic: Consolas
font.name.monospace.x-central-euro: Consolas
font.name.monospace.x-cyrillic: Consolas
font.name.monospace.x-unicode: Consolas
font.name.monospace.x-western: Consolas
font.name.sans-serif.el: Calibri
font.name.sans-serif.tr: Calibri
font.name.sans-serif.x-baltic: Calibri
font.name.sans-serif.x-central-euro: Calibri
font.name.sans-serif.x-cyrillic: Calibri
font.name.sans-serif.x-unicode: Calibri
font.name.sans-serif.x-western: Calibri
font.name.serif.el: Cambria
font.name.serif.tr: Cambria
font.name.serif.x-baltic: Cambria
font.name.serif.x-central-euro: Cambria
font.name.serif.x-cyrillic: Cambria
font.name.serif.x-unicode: Cambria
font.name.serif.x-western: Cambria
font.size.fixed.el: 14
font.size.fixed.tr: 14
font.size.fixed.x-baltic: 14
font.size.fixed.x-central-euro: 14
font.size.fixed.x-cyrillic: 14
font.size.fixed.x-unicode: 14
font.size.fixed.x-western: 14
font.size.variable.el: 17
font.size.variable.tr: 17
font.size.variable.x-baltic: 17
font.size.variable.x-central-euro: 17
font.size.variable.x-cyrillic: 17
font.size.variable.x-unicode: 17
font.size.variable.x-western: 17
gfx.blacklist.suggested-driver-version: 257.21
mail.openMessageBehavior.version: 1
mail.winsearch.firstRunDone: true
mailnews.database.global.datastore.id: af6232d8-04ef-4102-b304-d7fe3878cbd
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1419004293
places.history.expiration.transient_current_max_pages: 53527
places.history.expiration.transient_optimal_database_size: 85642444
plugin.importedState: true
plugin.state.java: 0
plugins.update.notifyUser: true
Graphics
Adapter Description: NVIDIA GeForce 9300M GS
Vendor ID: 0x10de
Device ID: 0x06e9
Adapter RAM: 256
Adapter Drivers: nvd3dum nvwgf2um
Driver Version: 7.15.11.7624
Driver Date: 7-26-2008
Direct2D Enabled: Blocked for your graphics driver version. Try updating your graphics driver to version 257.21 or newer.
DirectWrite Enabled: false (7.0.6002.23200)
ClearType Parameters: ClearType parameters not found
WebGL Renderer: Blocked for your graphics driver version. Try updating your graphics driver to version 257.21 or newer.
GPU Accelerated Windows: 0. Blocked for your graphics driver version. Try updating your graphics driver to version 257.21 or newer.
AzureCanvasBackend: skia
AzureSkiaAccelerated: 0
AzureFallbackCanvasBackend: cairo
AzureContentBackend: cairo
JavaScript
Incremental GC: 1
Accessibility
Activated: 0 Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use
NSPR
4.10.6
4.10.6
NSS
3.16.2.3 Basic ECC
3.16.2.3 Basic ECC
NSS Util
3.16.2.3
3.16.2.3
NSS SSL
3.16.2.3 Basic ECC
3.16.2.3 Basic ECC
NSS S/MIME
3.16.2.3 Basic ECC
3.16.2.3 Basic ECC
Lightning 3.3.1 is the correct version for Thunderbird 31.3. And according to your Troubleshooting Information it is enabled. You do have an extension Lightning Calendar Tabs installed, which seems to be disabled. If you don't use it, I'd get rid of it. For the update from TB 31.2.0 to 31.3.0 the Lightning extension hasn't changed. I therefore doubt your problem has got anything to fo with the update (assuming you did update from TB 31.2.0.). What kind of calendar do you have - local or network? If network - is a a Google Calendar? If Goggle Calendar - how do you access it? Via Provider extension or CalDAV?
It is a local calendar, all the information is in lightning. I don't use google-caledar, maybe from now on....
After deleting the tabs and restarting several times, my calendar information reappeared magically. So I immediately made a back-up and now looking for a way to store my calendar in multiple places. Thank you for helping me.
Избрано решение
As your immediate problem has been resolved, please mark this thread as 'Solved'. For any additional questions please raise a new thread. Thank you.