We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

My inbox constantly reloads messages, and I am not able to move or delete anything.

  • 1 отговор
  • 1 има този проблем
  • 2 изгледи
  • Последен отговор от Matt

more options

I'm on a Macbook Air, OS X 10.9.4, using Thunderbird. Previously used Mail, switched in hopes of solving this problem (didn't work). Email is IMAP.

Every few minutes, my inbox will completely refresh and re-download all messages. Many of the actions I had taken will not be reflected - some messages will be marked read, but not all, for example. There does not seem to be any rhyme or reason to what the inbox "remembers" that I can see.

I cannot successfully move anything out of my inbox. If I delete, archive, or otherwise move a message, it will appear both in the folder I have moved it to and again in the inbox, the next time the inbox reloads. For example, If I delete an email five times over the course of the morning, there will be five copies in the trash and one still in the inbox.

As far as I know, I am able to send and receive email without issue.

Thanks for your help!

I'm on a Macbook Air, OS X 10.9.4, using Thunderbird. Previously used Mail, switched in hopes of solving this problem (didn't work). Email is IMAP. Every few minutes, my inbox will completely refresh and re-download all messages. Many of the actions I had taken will not be reflected - some messages will be marked read, but not all, for example. There does not seem to be any rhyme or reason to what the inbox "remembers" that I can see. I cannot successfully move anything out of my inbox. If I delete, archive, or otherwise move a message, it will appear both in the folder I have moved it to and again in the inbox, the next time the inbox reloads. For example, If I delete an email five times over the course of the morning, there will be five copies in the trash and one still in the inbox. As far as I know, I am able to send and receive email without issue. Thanks for your help!

Всички отговори (1)

more options

And your email provider is?