We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

I had a guy reformat my computer and he is unable to get my bookmarks back. What do I do?

  • 2 cavab
  • 2 have this problem
  • 9 views
  • Last reply by Poppasan13

Briar3636
Briar3636
more options

I don't have any of my bookmarks and the guy who worked on my computer said he knew what he was doing and I paid him a lot of money. Is there a way that I can get my bookmarks back?

I have had FireFox for years and the guy who built my computer put it on. If I need a password or log in information I have no idea what it is.

I appreciate any help I can get. There will be no way I can recreate most of them.

Thanks, Frank

I don't have any of my bookmarks and the guy who worked on my computer said he knew what he was doing and I paid him a lot of money. Is there a way that I can get my bookmarks back? I have had FireFox for years and the guy who built my computer put it on. If I need a password or log in information I have no idea what it is. I appreciate any help I can get. There will be no way I can recreate most of them. Thanks, Frank

All Replies (2)

Tim
Tim
more options

Unless you have a backup or used sync (or similar service like XMarks) they are gone.

Poppasan13
Poppasan13
more options

Go to the person who reformatted your computer. Ask if he made a backup file for your bookmarks. If he did, get that file, and import that file into firefox.

If he did not make a backup file, there is nothing you can do to recover the bookmarks. Formats wipe everything (everything) off the harddrive, and off the top of my head i do not think firefox makes any online backups.

The silver lining is that most websites have a "Forgot your password/username?" button on the log-in page, and you can use that to recover/remember/rebuild your passwords and usernames for most websites.