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Why can I no longer can print items; error code 20

  • 3 cavab
  • 28 have this problem
  • 4 views
  • Last reply by animal69

Lee31
Lee31
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Before the last update of Firefox I could print recipes. Also, today, I could not print a copy of an order to Sears. I get error code 20 and then a statement that an error occured with the printer. My printer works fine with other programs. It is a HP J4550. I have looked at trouble shooting info. No help. Thanks

Before the last update of Firefox I could print recipes. Also, today, I could not print a copy of an order to Sears. I get error code 20 and then a statement that an error occured with the printer. My printer works fine with other programs. It is a HP J4550. I have looked at trouble shooting info. No help. Thanks

All Replies (3)

the-edmeister
the-edmeister
  • Moderator
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That is an HP error code, related to "insufficient memory" from what I have been able to find out - Firefox uses 3 digit error codes.

See HP support for help with that issue.

Dogmama
Dogmama
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I am confused. I get this error 20 on fox-but if I open IE I can print with no problem. SOOOO how can this be an HP error? I really don't want to use IE but I will when I want to print unless you can help me!!!!

animal69
animal69
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Negative! I got same error code using BOTH an HP & Cannon printer. No problems with either, using IE or GOOGLE.