Unable to donate
I have a Mozilla/Firefox Account, but when attempting to set up a monthly donation, the message says, ". . .Is this the right email address? We couldn’t verify that this email address is able to receive mail."
It is the same email address used on the Firefox Browser and accessable with a password, so I'm puzzled as to why it is questioning the ability to validate the email address.
Please help. I would very much like to donate.
Kind regards. Joe
All Replies (3)
Assuming you didn't make a typo in your address, my guess would be that someone reported the Mozilla Foundation's email server (or the email address relevant for donations) as a spammer and your email provider currently blocks those messages. This might clear up on its own in a few days; if not, hmm, I'm not sure what "Plan B" would be.
You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.