Firefox crashes
bp-cab65b19-d9e6-4d09-948e-8743d1180805 5/8/2018 11:14 PM bp-b1b83f84-bb9d-4c42-aeb2-c31931180805 5/8/2018 11:03 PM bp-3fa4f6de-d18e-48a1-a99a-5b8e00180805 5/8/2018 10:59 PM bp-986b1386-3106-45dc-a9bd-717861180805 5/8/2018 10:56 PM bp-e9002eb9-cbd5-4c01-b6c5-5f4641180805 5/8/2018 7:09 PM bp-b91e235d-8f76-4981-b0f2-8f7c31180805 5/8/2018 3:20 PM bp-989b9c2f-c492-4530-acbd-059cb1180804 4/8/2018 6:40 PM
All Replies (16)
I used sfc scan command, before completing, blue screen showed up, then checking and repairing drive appeared
bp-6699565a-07c5-48de-b140-7df770180811 11/8/2018 4:26 PM bp-ce06167c-9126-44e1-8e5b-b747e0180811 11/8/2018 4:26 PM bp-ef8a70fd-b22c-4f81-97b0-889e51180811 11/8/2018 4:20 PM
bp-8b34e9b8-affb-49a5-a587-07b5d0180811 8/11/18 7:09 PM tired with blue screen, at least one every day
Gewysig op
bp-960e289a-5fbc-4ef9-b9c6-d6a510180811 8/11/18 8:03 PM firefox esr crash
Product Firefox Release Channel release Version 56.0 Build ID 20170926190823 OS Windows 10 OS Version 10.0.15063
bp-6699565a-07c5-48de-b140-7df770180811 Signature: js::jit::DoSetPropFallback
No Modules listed
This is for Sumo's Related Bugs 1414172 RESOLVED INVALID Crash in js::jit::DoSetPropFallback
113571 8RESOLVED FIXED Crash [@ lookup] or Crash [@ js::jit::DoSetPropFallback] or Assertion failure: addendumKind() == Addendum_UnboxedLayout, at vm/ObjectGroup.h:293 with --unboxed-objects
962141 RESOLVED DUPLICATE JS crash spike starting with 2014-01-17 Nightly builds ++++++++++++++++++++++++++++++++++++++++++++++++++++++ bp-ce06167c-9126-44e1-8e5b-b747e0180811 Signature: js::jit::DoSetPropFallback
No Moduleslisted
This is for Sumo's Related Bugs 1414172 RESOLVED INVALID Crash in js::jit::DoSetPropFallback
1135718 RESOLVED FIXED Crash [@ lookup] or Crash [@ js::jit::DoSetPropFallback] or Assertion failure: addendumKind() == Addendum_UnboxedLayout, at vm/ObjectGroup.h:293 with --unboxed-objects
962141 RESOLVED DUPLICATE JS crash spike starting with 2014-01-17 Nightly builds +++++++++++++++++++++++++++++++++++++++++++++ bp-ef8a70fd-b22c-4f81-97b0-889e51180811 Signature: Pickle::Pickle
No Modules listed ++++++++++++++++++++++++++++++++++++++++++++ bp-8b34e9b8-affb-49a5-a587-07b5d0180811 Signature: EnterBaseline
No Modules listed
Attention Sumo's there are 15 related bug reports ++++++++++++++++++++++++++++++++++++++++++ Product Firefox Release Channel esr Version 52.9.0esr Build ID 20180621064021 OS Windows 10 OS Version 10.0.15063
bp-960e289a-5fbc-4ef9-b9c6-d6a510180811 Signature: mozilla::FrameLayerBuilder::ComputeGeometryChangeForItem
No Modules listed
This is for Sumo's Related Bugs 1313881 NEW --- firefox crash when close a window open to europress
1228406 NEW --- crash in mozilla::FrameLayerBuilder::ComputeGeometryChangeForItem
Gewysig op
Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.
A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?
with esr latest version, blue screen appeared, changed to using safe mode, so far no crashes, but prefer browsing with add ons
Gewysig op
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes). If the problem goes away, that tells us one thing. If it does not, that tells us something else.
Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Now in the Reply Box on the forum page, do a right-click in the box and select Paste.
This will show us your system details. No Personal Information Is Collected.
It could be Hardware Acceleration. How to disable Hardware Acceleration {web link}
Report ID: bp-7410b1f6-44d5-44b8-b32f-a702f0180810 Submitted: 2 days ago
Report ID: bp-525488b8-12b9-4402-ac78-bbfe10180810 Submitted: 2 days ago
Report ID: bp-e509d0e2-7ef5-41a3-a40c-dc9d30180810 Submitted: 2 days ago
Report ID: bp-80f696e5-472a-4902-bb4d-aec5a0180810 Submitted: 2 days ago
Report ID: bp-4655ac0e-ea2a-4a0d-84e1-d47310180810 Submitted: 2 days ago
Report ID: bp-e6f9fa7e-a7d4-42fc-a28f-30e9d0180810 Submitted: 2 days ago
Report ID: bp-6511a5b5-6184-44e7-903d-7ed320180810 Submitted: 2 days ago
Report ID: bp-80076159-5b70-4157-8eae-b3cc30180810 Submitted: 2 days ago
Report ID: bp-f3e5168e-ddb6-47a6-a589-3892d0180810 Submitted: 2 days ago
Report ID: bp-3e736dda-c95e-40b5-b175-c791e0180810 Submitted: 2 days ago
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Report ID: bp-b74a04f2-26a6-45f9-8245-f8ae00180810 Submitted: 2 days ago
Report ID: bp-cc5d7b5b-af4d-4fdd-9e2b-d04eb0180810 Submitted: 2 days ago
Report ID: bp-1a713127-37a8-4d16-ba2c-26fb60180810 Submitted: 2 days ago
Report ID: bp-d433c512-cd0a-4991-9934-6120a0180810 Submitted: 2 days ago
Report ID: bp-84d98de1-e75b-42e0-9ac0-212fe0180810 Submitted: 2 days ago
Report ID: bp-7301ab46-ad98-45c3-ac63-73a390180810 Submitted: 2 days ago
Report ID: bp-144c189f-cd15-4ef6-9d87-86d0b0180810 Submitted: 2 days ago
Report ID: bp-e4e12265-6fa3-4a28-b084-d70fa0180810 Submitted: 2 days ago
Report ID: bp-c3fc2b12-bed5-4718-b6c2-222100180810 Submitted: 2 days ago
Report ID: bp-36577e56-dbd8-457f-bb94-71b940180810 Submitted: 2 days ago
Report ID: bp-f336c874-07dd-44f6-854e-e1c4a0180810 Submitted: 2 days ago
Report ID: bp-5fb20c18-0ecd-4b43-8c01-bec0d0180810 Submitted: 2 days ago
Report ID: bp-6b988378-d00f-4af2-bcc6-89a700180810 Submitted: 2 days ago
Report ID: bp-f114b01a-0a78-490a-a35f-5504c0180810 Submitted: 2 days ago
Report ID: bp-7b08f015-d046-4393-b149-e9b170180810 Submitted: 2 days ago
Report ID: bp-9ca9e454-c2c2-4e79-ae16-4955c0180810 Submitted: 2 days ago
Report ID: bp-c715d9b6-2377-4332-b84c-76dbe1180810 Submitted: 2 days ago
Report ID: bp-b603dc04-8e5f-4b15-aa50-68a0e0180809 Submitted: 3 days ago
Report ID: bp-bda82068-2dcd-401e-b2aa-33a310180809 Submitted: 3 days ago
Report ID: bp-14055a67-d9e7-4168-a83d-aa78d0180809 Submitted: 3 days ago
Report ID: bp-fcf0adda-2408-4347-a522-dac9e0180809 Submitted: 3 days ago
Report ID: bp-35520b9b-57a8-45df-bc09-d96e30180809 Submitted: 3 days ago
Report ID: bp-fadf2c13-e964-48e0-ab1e-642030180809 Submitted: 3 days ago
Report ID: bp-d8198990-e201-41e7-a5bf-8c2600180809 Submitted: 3 days ago
Report ID: bp-a2c2ba6e-0cbd-4d32-9ec8-f95080180809 Submitted: 3 days ago
Report ID: bp-1a56042d-9a88-41e1-b8f3-288810180809 Submitted: 3 days ago
Report ID: bp-4799cc23-72f2-4fe8-8151-562f11180809 Submitted: 3 days ago
All Crash Reports
Firefox Features
Name: Activity Stream Version: 2018.04.20.1103-b3b95672 ID: [email protected]
Name: Application Update Service Helper Version: 2.0 ID: [email protected]
Name: Firefox Screenshots Version: 30.1.0 ID: [email protected]
Name: Follow-on Search Telemetry Version: 0.9.6 ID: [email protected]
Name: Form Autofill Version: 1.0 ID: [email protected]
Name: Photon onboarding Version: 1.0 ID: [email protected]
Name: Pocket Version: 1.0.5 ID: [email protected]
Name: Web Compat Version: 1.1 ID: [email protected]
Extensions
Name: Adblock Plus Version: 3.2 Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Security Software
Type: Windows Defender Antivirus
Type: Windows Defender Antivirus
Type: Windows Firewall
Graphics
Features Compositing: Direct3D 11 (Advanced Layers) Asynchronous Pan/Zoom: wheel input enabled; touch input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 00000000000097c8) EGL_VERSION: 1.4 (ANGLE 2.1.0.7edc21933ef1) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses WebGL 1 Driver Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 520 Direct3D11 vs_5_0 ps_5_0) WebGL 1 Driver Version: OpenGL ES 2.0 (ANGLE 2.1.0.7edc21933ef1) WebGL 1 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_sRGB EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WebGL 2 Driver WSI Info: EGL_VENDOR: Go
Application Basics
Name: Firefox Version: 60.1.0esr Build ID: 20180621121604 Update Channel: esr User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:60.0) Gecko/20100101 Firefox/60.0 OS: Windows_NT 10.0 Multiprocess Windows: 1/1 (Enabled by default) Web Content Processes: 2/4 Stylo: content = true (enabled by default), chrome = true (enabled by default) Enterprise Policies: Inactive Google Key: Found Mozilla Location Service Key: Found Safe Mode: false
Crash Reports for the Last 3 Days
Report ID: bp-f6a8bf4b-379b-4f1a-aed9-4cc5e0180812 Submitted: 1 minute ago
Report ID: bp-960e289a-5fbc-4ef9-b9c6-d6a510180811 Submitted: 18 hours ago
Report ID: bp-8b34e9b8-affb-49a5-a587-07b5d0180811 Submitted: 19 hours ago
Report ID: bp-6699565a-07c5-48de-b140-7df770180811 Submitted: 21 hours ago
Report ID: bp-ce06167c-9126-44e1-8e5b-b747e0180811 Submitted: 21 hours ago
Report ID: bp-ef8a70fd-b22c-4f81-97b0-889e51180811 Submitted: 22 hours ago
Report ID: bp-4cdcd3e2-3f64-4493-995a-7cacf0180810 Submitted: 2 days ago
Report ID: bp-4468ec79-4d22-4db2-a455-b90621180810 Submitted: 2 days ago
Report ID: bp-73355b2c-3516-4139-ace4-015e00180810 Submitted: 2 days ago
Report ID: bp-5cd281cf-6686-4a1e-be04-8083a1180810 Submitted: 2 days ago
Product Firefox Release Channel release Version 56.0 Build ID 20170926190823 OS Windows 10 OS Version 10.0.15063
bp-7410b1f6-44d5-44b8-b32f-a702f0180810 bp-525488b8-12b9-4402-ac78-bbfe10180810
Signature: mozilla::PaintedLayerDataNode::FindPaintedLayerFor<T>
Uptime 2 seconds
igd10iumd64.dll = Intel HD Graphics Drivers for Windows 8(R) = Intel Corporation ++++++++++++++++++++++++++++++++++++++++++ bp-e509d0e2-7ef5-41a3-a40c-dc9d30180810 Signature: JSAtom::hash
igd10iumd64.dll = Intel HD Graphics Drivers for Windows 8(R) = Intel Corporation
This is for Sumo's Related Bugs 1385540 NEW --- Crash in JSAtom::hash ++++++++++++++++++++++++++++++++++++++++++ Product Firefox Release Channel esr Version 60.1.0esr Build ID 20180621121604 OS Windows 10 OS Version 10.0.15063
bp-f6a8bf4b-379b-4f1a-aed9-4cc5e0180812 Signature: nsAppShell::ScheduleNativeEventCallback
No modules listed
bp-ccafb255-4916-4080-b2d4-266890180812 12/8/2018 11:12 PM bp-7fe33f9c-14ba-4aec-ab3f-45ef90180812 12/8/2018 11:12 PM bp-ba2b332a-14c8-4922-91fe-513ac0180812 12/8/2018 11:12 PM bp-feb278c4-dc63-4a43-9c15-0c2560180812 12/8/2018 11:11 PM bp-112316eb-8cb7-4b67-80c3-416060180812 12/8/2018 11:11 PM bp-a5fd4ae3-190c-4e45-a9d8-63c2d0180812 12/8/2018 11:11 PM bp-ff207fba-0c94-4036-b0ce-51b8f0180812 12/8/2018 11:06 PM bp-3a836e2f-1c37-4e54-b4d0-dddc70180812 12/8/2018 11:02 PM bp-2299f659-ec74-45a0-8c65-3980f0180812 12/8/2018 10:59 PM bp-21910f60-55a7-4293-94f2-829e00180812 12/8/2018 10:42 PM bp-25fb9d8a-0da1-4ff4-a7fb-12a610180812 12/8/2018 10:36 PM bp-8d7a7f96-3e84-4867-a1f4-fe2740180812 12/8/2018 10:36 PM bp-21450be5-5dc2-4a26-8843-974460180812 12/8/2018 10:28 PM bp-41735c01-7f6b-40e0-954d-193fe0180812 12/8/2018 10:25 PM bp-ee821ed2-fb86-487b-a806-884f60180812 12/8/2018 10:23 PM bp-1921d71c-d670-42ab-b510-dd0150180812 12/8/2018 10:19 PM bp-8067a37b-6b08-4aea-b3db-5c1220180812 12/8/2018 10:15 PM bp-c1165159-6150-4827-bbf6-971260180812 12/8/2018 10:09 PM bp-b5dcc54c-13df-44ed-8b9e-419bc0180812 12/8/2018 10:08 PM
I called for more help.
Those last reports are a problem with the GPU (compositor process).
- Firefox 60.1.0esr Crash Report [@ mozilla::layers::PaintedLayerMLGPU::SetRenderRegion ]
See also:
bp-07126896-940e-4b3c-a0e5-cf03b0180813 13/8/2018 10:46 PM bp-bc8e9c7f-a489-4a52-b5a0-1a4a50180813 13/8/2018 2:11 PM