Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox crashes

  • 4 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur mizanrhn

more options

My Mozilla firefox browser is not working, frequently it crushed. It doesn't work since many days. Report ID Date Crashed 41233bfa-ff85-49c9-a2a0-e086478eb33d 6/7/2018 5:25 PM 47feded6-1b86-47ca-b827-fe5fc72fc4b3 6/7/2018 5:25 PM 52adb0dc-e310-42ec-a19b-595ef1294d54 6/6/2018 9:42 PM 3b0ed650-e56e-47da-a87a-21c74e185967 6/6/2018 9:42 PM c4a9af88-1b1f-4e7b-9ca0-5f70cecb191c 6/6/2018 4:32 PM 55c13d4c-9822-4383-8449-a323c5dcc49f 6/6/2018 4:31 PM a043818d-a5f2-4069-aeb4-a311d451c8c3 6/5/2018 3:52 PM ba15c13f-4f30-4b50-b965-3731c914a573 6/5/2018 3:52 PM 1ed136df-85ca-4cbb-8cc4-58b105b74478 5/27/2018 1:50 AM 594b1095-0178-4801-a4d6-6fbaec77e5de 5/19/2018 2:34 PM 1b26b9af-ebd6-443c-a8a2-19beced625b5 5/3/2018 9:42 PM 9fbc5dd4-08bf-49e1-894f-34aae06db9a7 5/3/2018 9:42 PM f136c810-d71e-4f34-9bf6-69c32a5acbdc 5/1/2018 4:29 PM ff075708-a1d8-45fa-9b37-f3462119e74a 5/1/2018 4:29 PM a06c579d-d84d-4e09-8dbc-78f73cc57683 4/25/2018 12:12 PM 198383a7-7eb0-4c18-bf9c-f064509d982c 4/25/2018 4:07 AM 9d3408d3-53a3-4bc3-bbab-a656904a23ff 4/25/2018 4:07 AM 8b68d031-243e-4fe0-bf6e-cf83b180f145 4/19/2018 8:00 PM d2a00c69-d4af-44af-a741-77f59d45095e 4/8/2018 2:27 AM 30a3ae7b-2855-4aff-a1e5-5619adbb4021 4/8/2018 2:27 AM ed3a4692-84ec-4a8d-a8bf-02047e3af823 4/7/2018 8:17 PM 6ebb45a0-67b5-4554-9644-448ba3f26691 4/5/2018 2:24 AM d4e4d95a-7209-46bf-8ffc-97b86e8c6454 4/5/2018 2:23 AM a56aacfe-d96f-4837-9c71-e82fc6142c2b 4/1/2018 5:42 AM c6187d35-d7c0-4e4d-9530-aefcba9a4aba 4/1/2018 5:42 AM 46d4c608-571e-4cbb-87c3-d4c4644b4e2f 3/26/2018 2:30 PM 41c4b821-b359-4c03-9e21-fe4238bdf907 3/26/2018 2:30 PM f6bbb40c-77e1-42b1-9f79-6c55f929e323 3/23/2018 9:06 PM 7cae0586-700e-48bf-b385-2f054e669ebd 3/23/2018 9:06 PM 002f2b71-b88e-4628-8b48-8c8fcb8427b3 3/22/2018 5:01 AM 12525927-4aaa-4c65-8784-0e9305187283 3/18/2018 7:06 PM df4fa961-8474-485d-a3f1-fc7286d27b19 3/18/2018 7:06 PM bb0251ef-22a6-4ea9-9fda-c5870bf6e8b5 3/17/2018 3:25 PM cb96451b-7a65-447d-9a34-1df2f103ed14 3/17/2018 3:25 PM 9c1ed640-cc00-47c2-a8a2-85a684ca295c 3/15/2018 8:30 PM e6b306cb-46d3-4e74-8261-9a4ed490b787 3/12/2018 4:41 AM 1f0f2de2-7f26-4dea-83aa-d8a6fd8544f5 3/12/2018 4:41 AM 6c5b836c-273a-41c2-8282-72a5702769d3 3/10/2018 4:46 AM ca4a0f24-f213-4ce9-bcec-b55028d2885e 3/8/2018 5:24 AM 1b973bb9-a7db-4e33-a575-9d751b8c0942 3/7/2018 12:52 AM 23c43aa3-154f-441b-a03d-fc45f3409fdd 3/6/2018 7:31 PM 030036b0-5a1b-4e91-a770-5bef6d6eed1c 3/4/2018 11:56 AM 9ad1c106-e955-4ef7-877f-14805b578d49 3/4/2018 11:56 AM f185dec6-3cca-4027-b091-23955d20c135 2/10/2018 2:18 AM f5cfef52-8ba9-4693-9418-e6489b1eb6f6 2/8/2018 4:38 AM 8c5a47c3-c334-405a-827f-00c7e22e7d71 2/8/2018 4:38 AM 1c21ed08-1cad-4127-9023-e2058520daf5 2/8/2018 12:48 AM 8af5a6f3-3204-4567-928e-ee8e695fe9f3 2/8/2018 12:48 AM 2612c864-89de-4420-b49b-f36321128d87 2/4/2018 3:04 AM d16656fa-7d10-40f9-aac7-6df79e589788 2/1/2018 5:02 AM 31e0df9e-f89c-45c8-932c-67a2869d97a5 1/31/2018 3:40 AM fcd9938b-2b3d-4982-b26d-ae6e81e66e42 1/31/2018 3:40 AM 06eefe90-bde6-4a38-9e4d-43b3fc44080e 1/30/2018 3:06 AM 3c9635e4-46e0-43e4-a5c0-7ef42e1454ab 1/30/2018 3:05 AM d863dc5e-9d77-4071-92f6-e014c1e2a5d2 1/29/2018 2:13 AM dc093846-0aaa-48c9-9172-e3d380d8c3a2 1/29/2018 2:13 AM 876f7a8c-f19e-44a4-996e-1425b3814959 1/26/2018 10:09 PM 573f2723-e63d-44ba-a395-22ca43d007a0 1/26/2018 3:21 AM 7a19e0da-500e-4fc5-a50b-cc6a08ef25df 1/26/2018 3:21 AM 0e9e3c94-79af-4311-a038-ed1eacc63690 1/26/2018 3:21 AM 83290d3d-9d66-47f9-981b-ef2eef6cff95 1/24/2018 2:44 AM c0468000-19ef-40c7-9c64-a7008f02b892 1/22/2018 10:54 PM 0c522967-10e5-4b27-9f24-b9776a8719ec 1/22/2018 10:54 PM 740f255b-b3b8-43c1-8a66-0ac165ae900e 1/22/2018 10:54 PM d799878f-3735-48ea-9ace-e1b72c093af1 1/22/2018 10:54 PM Submitted Crash Reports Report ID Date Submitted bp-6b77f930-cc38-49cb-843c-983e10180705 7/5/2018 1:20 PM bp-582912c2-bdbf-410a-97af-3a5080180705 7/5/2018 1:18 PM bp-edc4eacc-a085-41c6-8453-eca9f0180705 7/5/2018 1:16 PM bp-feaa37e7-eca9-4779-93ad-688c00180705 7/5/2018 1:11 PM bp-dca6658c-971a-458d-998e-d9f5b0180625 6/25/2018 4:36 PM bp-1412fcb4-591d-4728-ab43-09fb20180625 6/25/2018 4:30 PM bp-9b11f56d-7916-40a2-8985-0d6fa0180625 6/25/2018 4:28 PM bp-3ecc7a72-6313-4adf-8baa-5c37d0180625 6/25/2018 4:12 PM bp-ada7b573-820a-4803-a0ea-351ba0180621 6/21/2018 12:23 PM bp-1526da59-479d-4023-a487-d42f60180621 6/21/2018 11:40 AM bp-57b49dc8-fa38-4239-8119-3f9580180621 6/21/2018 11:39 AM bp-d40466b7-6449-4672-a59e-5eea20180615 6/15/2018 7:51 PM bp-9487a224-c230-4713-a738-f70f10180615 6/15/2018 7:49 PM bp-dc5c9f7a-676b-4565-aa84-97d7f1180615 6/15/2018 7:42 PM bp-5061f754-b964-4d76-86b6-edc161180615 6/15/2018 7:40 PM bp-10a6e59f-57a8-46cd-8dba-fa3aa1180615 6/15/2018 7:39 PM bp-0f2fac00-abb0-4a20-80d2-f8fff1180615 6/15/2018 7:39 PM bp-47d1ba88-425e-447b-a7a9-56d011180615 6/15/2018 7:38 PM bp-f8a82e93-d94e-4a18-9084-6acee1180615 6/15/2018 7:38 PM bp-01143f84-9eb3-4f27-ba74-9547e1180613 6/14/2018 12:17 AM

My Mozilla firefox browser is not working, frequently it crushed. It doesn't work since many days. Report ID Date Crashed 41233bfa-ff85-49c9-a2a0-e086478eb33d 6/7/2018 5:25 PM 47feded6-1b86-47ca-b827-fe5fc72fc4b3 6/7/2018 5:25 PM 52adb0dc-e310-42ec-a19b-595ef1294d54 6/6/2018 9:42 PM 3b0ed650-e56e-47da-a87a-21c74e185967 6/6/2018 9:42 PM c4a9af88-1b1f-4e7b-9ca0-5f70cecb191c 6/6/2018 4:32 PM 55c13d4c-9822-4383-8449-a323c5dcc49f 6/6/2018 4:31 PM a043818d-a5f2-4069-aeb4-a311d451c8c3 6/5/2018 3:52 PM ba15c13f-4f30-4b50-b965-3731c914a573 6/5/2018 3:52 PM 1ed136df-85ca-4cbb-8cc4-58b105b74478 5/27/2018 1:50 AM 594b1095-0178-4801-a4d6-6fbaec77e5de 5/19/2018 2:34 PM 1b26b9af-ebd6-443c-a8a2-19beced625b5 5/3/2018 9:42 PM 9fbc5dd4-08bf-49e1-894f-34aae06db9a7 5/3/2018 9:42 PM f136c810-d71e-4f34-9bf6-69c32a5acbdc 5/1/2018 4:29 PM ff075708-a1d8-45fa-9b37-f3462119e74a 5/1/2018 4:29 PM a06c579d-d84d-4e09-8dbc-78f73cc57683 4/25/2018 12:12 PM 198383a7-7eb0-4c18-bf9c-f064509d982c 4/25/2018 4:07 AM 9d3408d3-53a3-4bc3-bbab-a656904a23ff 4/25/2018 4:07 AM 8b68d031-243e-4fe0-bf6e-cf83b180f145 4/19/2018 8:00 PM d2a00c69-d4af-44af-a741-77f59d45095e 4/8/2018 2:27 AM 30a3ae7b-2855-4aff-a1e5-5619adbb4021 4/8/2018 2:27 AM ed3a4692-84ec-4a8d-a8bf-02047e3af823 4/7/2018 8:17 PM 6ebb45a0-67b5-4554-9644-448ba3f26691 4/5/2018 2:24 AM d4e4d95a-7209-46bf-8ffc-97b86e8c6454 4/5/2018 2:23 AM a56aacfe-d96f-4837-9c71-e82fc6142c2b 4/1/2018 5:42 AM c6187d35-d7c0-4e4d-9530-aefcba9a4aba 4/1/2018 5:42 AM 46d4c608-571e-4cbb-87c3-d4c4644b4e2f 3/26/2018 2:30 PM 41c4b821-b359-4c03-9e21-fe4238bdf907 3/26/2018 2:30 PM f6bbb40c-77e1-42b1-9f79-6c55f929e323 3/23/2018 9:06 PM 7cae0586-700e-48bf-b385-2f054e669ebd 3/23/2018 9:06 PM 002f2b71-b88e-4628-8b48-8c8fcb8427b3 3/22/2018 5:01 AM 12525927-4aaa-4c65-8784-0e9305187283 3/18/2018 7:06 PM df4fa961-8474-485d-a3f1-fc7286d27b19 3/18/2018 7:06 PM bb0251ef-22a6-4ea9-9fda-c5870bf6e8b5 3/17/2018 3:25 PM cb96451b-7a65-447d-9a34-1df2f103ed14 3/17/2018 3:25 PM 9c1ed640-cc00-47c2-a8a2-85a684ca295c 3/15/2018 8:30 PM e6b306cb-46d3-4e74-8261-9a4ed490b787 3/12/2018 4:41 AM 1f0f2de2-7f26-4dea-83aa-d8a6fd8544f5 3/12/2018 4:41 AM 6c5b836c-273a-41c2-8282-72a5702769d3 3/10/2018 4:46 AM ca4a0f24-f213-4ce9-bcec-b55028d2885e 3/8/2018 5:24 AM 1b973bb9-a7db-4e33-a575-9d751b8c0942 3/7/2018 12:52 AM 23c43aa3-154f-441b-a03d-fc45f3409fdd 3/6/2018 7:31 PM 030036b0-5a1b-4e91-a770-5bef6d6eed1c 3/4/2018 11:56 AM 9ad1c106-e955-4ef7-877f-14805b578d49 3/4/2018 11:56 AM f185dec6-3cca-4027-b091-23955d20c135 2/10/2018 2:18 AM f5cfef52-8ba9-4693-9418-e6489b1eb6f6 2/8/2018 4:38 AM 8c5a47c3-c334-405a-827f-00c7e22e7d71 2/8/2018 4:38 AM 1c21ed08-1cad-4127-9023-e2058520daf5 2/8/2018 12:48 AM 8af5a6f3-3204-4567-928e-ee8e695fe9f3 2/8/2018 12:48 AM 2612c864-89de-4420-b49b-f36321128d87 2/4/2018 3:04 AM d16656fa-7d10-40f9-aac7-6df79e589788 2/1/2018 5:02 AM 31e0df9e-f89c-45c8-932c-67a2869d97a5 1/31/2018 3:40 AM fcd9938b-2b3d-4982-b26d-ae6e81e66e42 1/31/2018 3:40 AM 06eefe90-bde6-4a38-9e4d-43b3fc44080e 1/30/2018 3:06 AM 3c9635e4-46e0-43e4-a5c0-7ef42e1454ab 1/30/2018 3:05 AM d863dc5e-9d77-4071-92f6-e014c1e2a5d2 1/29/2018 2:13 AM dc093846-0aaa-48c9-9172-e3d380d8c3a2 1/29/2018 2:13 AM 876f7a8c-f19e-44a4-996e-1425b3814959 1/26/2018 10:09 PM 573f2723-e63d-44ba-a395-22ca43d007a0 1/26/2018 3:21 AM 7a19e0da-500e-4fc5-a50b-cc6a08ef25df 1/26/2018 3:21 AM 0e9e3c94-79af-4311-a038-ed1eacc63690 1/26/2018 3:21 AM 83290d3d-9d66-47f9-981b-ef2eef6cff95 1/24/2018 2:44 AM c0468000-19ef-40c7-9c64-a7008f02b892 1/22/2018 10:54 PM 0c522967-10e5-4b27-9f24-b9776a8719ec 1/22/2018 10:54 PM 740f255b-b3b8-43c1-8a66-0ac165ae900e 1/22/2018 10:54 PM d799878f-3735-48ea-9ace-e1b72c093af1 1/22/2018 10:54 PM Submitted Crash Reports Report ID Date Submitted bp-6b77f930-cc38-49cb-843c-983e10180705 7/5/2018 1:20 PM bp-582912c2-bdbf-410a-97af-3a5080180705 7/5/2018 1:18 PM bp-edc4eacc-a085-41c6-8453-eca9f0180705 7/5/2018 1:16 PM bp-feaa37e7-eca9-4779-93ad-688c00180705 7/5/2018 1:11 PM bp-dca6658c-971a-458d-998e-d9f5b0180625 6/25/2018 4:36 PM bp-1412fcb4-591d-4728-ab43-09fb20180625 6/25/2018 4:30 PM bp-9b11f56d-7916-40a2-8985-0d6fa0180625 6/25/2018 4:28 PM bp-3ecc7a72-6313-4adf-8baa-5c37d0180625 6/25/2018 4:12 PM bp-ada7b573-820a-4803-a0ea-351ba0180621 6/21/2018 12:23 PM bp-1526da59-479d-4023-a487-d42f60180621 6/21/2018 11:40 AM bp-57b49dc8-fa38-4239-8119-3f9580180621 6/21/2018 11:39 AM bp-d40466b7-6449-4672-a59e-5eea20180615 6/15/2018 7:51 PM bp-9487a224-c230-4713-a738-f70f10180615 6/15/2018 7:49 PM bp-dc5c9f7a-676b-4565-aa84-97d7f1180615 6/15/2018 7:42 PM bp-5061f754-b964-4d76-86b6-edc161180615 6/15/2018 7:40 PM bp-10a6e59f-57a8-46cd-8dba-fa3aa1180615 6/15/2018 7:39 PM bp-0f2fac00-abb0-4a20-80d2-f8fff1180615 6/15/2018 7:39 PM bp-47d1ba88-425e-447b-a7a9-56d011180615 6/15/2018 7:38 PM bp-f8a82e93-d94e-4a18-9084-6acee1180615 6/15/2018 7:38 PM bp-01143f84-9eb3-4f27-ba74-9547e1180613 6/14/2018 12:17 AM

Gekose oplossing

hi, it looks like you have adware/malware present on the system - next to the security software already in place, please also run a scan with various other security tools like the free version of malwarebytes, adwcleaner & eset online one-time scanner.

Lees dié antwoord in konteks 👍 1

All Replies (4)

more options

Hi, everything above the bp- files can be edited out and removed as they are of no help. Those are unsent crash reports you can send.

Crash Signature mozilla::ThreadEventTarget::Dispatch This was resolved.

It shows here that you are Running Windows 7 with only SP1 installed. Please install SP2 for your security and stability : https://answers.microsoft.com/en-us/windows/forum/windows_7-update/how-to-obtain-and-install-windows-7-sp2/c2c7009f-3a10-4199-9c89-48e1e883051e

Then see if you have problems with Firefox.

more options

Problem not solved yet

more options

Gekose oplossing

hi, it looks like you have adware/malware present on the system - next to the security software already in place, please also run a scan with various other security tools like the free version of malwarebytes, adwcleaner & eset online one-time scanner.

more options

Now it's working for 20-30 minutes , Still working Thank you