Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

My e-mail account has a padlock over the envelope and when I try to get new messages it will not let me. How do I sort this?

  • 1 antwoord
  • 5 hierdie probleem
  • 6 views
  • Laaste antwoord deur Zenos

more options

The account on Thunderbird for my e-mail address will not let me update my in box. When I go to 'New Messages' there is a padlock over the envelope and I do not get any new messages. How do I sort this to allow mw to be able to receive my massages?

The account on Thunderbird for my e-mail address will not let me update my in box. When I go to 'New Messages' there is a padlock over the envelope and I do not get any new messages. How do I sort this to allow mw to be able to receive my massages?

Gekose oplossing

The padlock simply means it is an account that uses a secure connection. It is unlikely to have any relevance to your inability to get messages. Who is the account provider?

Lees dié antwoord in konteks 👍 3

All Replies (1)

more options

Gekose oplossing

The padlock simply means it is an account that uses a secure connection. It is unlikely to have any relevance to your inability to get messages. Who is the account provider?