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Email account has a padlock icon next to it. How do I remove that?

  • 1 odpoveď
  • 19 má tento problém
  • 2 zobrazenia
  • Posledná odpoveď od user01229325

mskumler
mskumler
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Next to my "get mail" envelope icon is a padlock and I cannot get my mail. How do I remove the padlock? It worked less than 24 hours ago!

Next to my "get mail" envelope icon is a padlock and I cannot get my mail. How do I remove the padlock? It worked less than 24 hours ago!

Všetky odpovede (1)

user01229325
user01229325
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The padlock indicates that the account is setup to use a secure connection. Unless your email provider does not support this option, it has noting to do with your inability to receive mail

I would get a list of current server settings from your provider and compare those with what you have in Thunderbird.

Tools-Account Settings-Server Settings for inbound settings.

No Menu Bar with Tools? Press the alt key to make it appear.