I-Thunderbird Community Forum

Today suddenly of my two email accounts, only one was opening when Firefox opened. All my folders were not visible, and the only thing I could see was the inbox for one email account. In the course of my "fixes" it's now even worse. I can only see one old archive folder (I think that's what it is). I tried reading in the forums and questions but nothing helps. I use Norton which some seem to say is a problem with updates, though it never used to be. I know where my stored emails and folders are for both accounts but Thunderbird does not seem to recognize them.

Emails are failing to populate on one of our computers. Emails stopped loading around 4:30pm on 1/6/25. Did a system reboot/refresh and new emails are coming through, but there is a gap. No emails from 4:30pm on 1/6/25 until 9:30am on 1/7/25. Missing about 16 hours. They are visible on other computers that are logged into the same account. Any suggestions?

Hello,

we have been using Thunderbird for over 3 years. Recently there appeared an issue where there is no option to Open Message in Conversation. Some older emails have this option, but new incoming emails dont have. Since I have many emails daily this issue slows down my work. If you are able to resolve this I can make a little donation for you.

Thanks.

I recently updated Thunderbird and it seems the universal inbox now includes all subfolders. I, of course, just want the universal inbox to include the inbox folders of my various accounts. I understand that I can right click the universal inbox and click 'Choose' to manually unselect the folders but I have hundreds of subfolders over many email accounts and it's an extremely tedious process. I am also setting up several computers.

So, a few solutions I have thought of: 1- Is there a way to change the universal inbox to include only the top level inbox? 2- Is there a way to change the default universal inbox to include nothing and I manually select the inbox folder(s)? 3- Could a 'select none' button be added on the 'Choose folder' dialog?

On a related note, another annoying thing is now anytime I create a new subfolder it automatically is added to the universal inbox so I have to go to the properties, find it, and deselect it. Since I use several computers every time I create a new subfolder I have to repeat this process on each computer.

Thunderbird is still awesome - updates just changed this behavior and I find it very annoying. Thanks in advance!

Is it possible to change the default calendar in Thunderbird so that my google calendar is automatically used when creating a new event rather than "Home"? It would be useful when creating events not to have to remember to change the Calendar from Home to another from the drop down menu. Grateful for any help.

Hello,

I recently closed a Gmail account and removed it from Thunderbird however it continues to periodically attempt to connect to Google with the deleted account's identity.

Under Account Settings, the account has been removed and the Outgoing Server entry has been deleted. All Saved Logins for the deleted account have been removed. There are no calendars configured for the removed account. There are no extensions installed other than LookOut 6.3 which does not appear to be account-sensitive.

If it makes a difference, I am experiencing this with Thunderbird 128.5.2esr (64-bit) on Slackware Linux 15.0.

Short of burning the profile and creating a new one, I'm out of ideas. Any suggestions would be appreciated.

Cheers,

-d.

The Thunderbird update from 01/07 did not preserve my Inbox or Saved e-mail Folders. The Import tool fails when trying to get them. What is the manual process for restoring the files?

I have added the android app to my phone and tablet but the messages are not synchronising fully with the version on my windows laptop. The 'sent' messages from my phone / tablet do not appear on my laptop although 'received' messages do. 'Sent' messages using the app do not appear in my Gmail linked account either. Any advice would be welcome please, it's a bit of a hassle having to keep checking things on separate machines.

So, I've been suddenly having a little difficulty with my native junk filter not moving all junk into the junk folder. This issue (which I'm not asking about) led me to repair my inbox to try and resolve it.

I haven't repaired my inbox in a while, so this repair proceeded to duplicate every email I've received since roughly 2 years ago. I think there were roughly 12,000 emails that repopulated into my inbox.

Searching through them, I found that they were all emails that had been filtered into folders using filters I'd created. It does not duplicate any other emails, only those touched by the message filters. And yes, the filters all MOVE emails, they don't copy them to the new folder. (These are folders I've created.)

I tried deleting the global-messages-db.sqlite file, but I ran another repair on my inbox yesterday and it duplicated every filtered email that's come in since the day before. I had been using Filtaquilla and thought that may be an issue, but I disabled it yesterday and ran the repair again this morning, and it duplicated emails from yesterday and today.

Is this a known issue? Anything I can do about this?

Thank you! Debbie

Je ne puis plus éliminer les messages dans la corbeille malgré avoir suivi les instructions pour le faire. Je ne sais pas non plus désinstaller Thunderbird ! Je voulais faire une réinstallation mais cela semble impossible et vraiment je ne comprends pas pourquoi  ? J'ai fait un transfert sur un autre pc en suivant les données sur ce sujet et cela fonctionne. Pourrais-je faire la même chose en sens inverse ? Merci pour votre réponse

I am trying to reply to an email, I have written the msg but there does not appear to be a 'Send' option. Can you help please? We don't normally have this problem.

How can I move email from folders in my old version of my email address in my outlook account to my new version of the same email address in Thunderbird? The folders did not migrate.

I was moving an email into a local folder and it failed with the following message.

"The messages could not be moved or copied to folder 'ECHE550-Fa24 on Local Folders' because writing to folder failed. To gain disk space, from the File menu, first choose Empty Trash, and then choose Compact Folders, and then try again."

Some emails would move in, some would give this error.

Other folders were not affected, so it is not a limit on disk size I think.

I tried to empty trash, that did not work. I do not want to zip my local folders.

I tried to rebuild the msf summary for the folder, that did not work.

Hello,

I use Thunderbird 128.5.2esr with xubuntu 24.04.

All of a sudden (I haven't changed anything) thunderbird hangs completely after a few minutes running. The process does not react at all, I have to kill it. Thunderbird process is then stuck on 100% load.

Already testet (with no success):

• Troubleshooting Mode with deactivated Addons
• Disabled Global Indexing (with deleting global-messages-db.sqlite file)
• Waiting for 20min (in case thread/process is running a long time)
• Reboot OS

I have no idea what the issue is. Does anyone have ideas? Thx, Hugo

Hi,

I'm running Thunderbird on iMac.

I've been quite meticulously color-coding a large number of my folder icons (under "properties" for each) over the past couple of years, but now all my icons have gone back to that default yellow.

I've tried running in troubleshoot mode, but that makes no difference. So now I've updated to 128.5.2esr Nebula, which purports to be the newest. Still, nothing has changed.

Is there any way I can restore those colors? I could, of course, re-assign them by hand, but it would be a major task offering no guarantee that the icons won't simply switch back to default all over again.

Peter