Folders and account poofed - Norton problem?

Today suddenly of my two email accounts, only one was opening when Firefox opened. All my folders were not visible, and the only thing I could see was the inbox for one e… (funda kabanzi)

Today suddenly of my two email accounts, only one was opening when Firefox opened. All my folders were not visible, and the only thing I could see was the inbox for one email account. In the course of my "fixes" it's now even worse. I can only see one old archive folder (I think that's what it is). I tried reading in the forums and questions but nothing helps. I use Norton which some seem to say is a problem with updates, though it never used to be. I know where my stored emails and folders are for both accounts but Thunderbird does not seem to recognize them.

Asked by rbenn422 19 amahora adlule

Last reply by Wayne Mery 15 imizuzu edlule

Missing emails

Emails are failing to populate on one of our computers. Emails stopped loading around 4:30pm on 1/6/25. Did a system reboot/refresh and new emails are coming through, b… (funda kabanzi)

Emails are failing to populate on one of our computers. Emails stopped loading around 4:30pm on 1/6/25. Did a system reboot/refresh and new emails are coming through, but there is a gap. No emails from 4:30pm on 1/6/25 until 9:30am on 1/7/25. Missing about 16 hours. They are visible on other computers that are logged into the same account. Any suggestions?

Asked by joey26 1 usuku oludlule

Last reply by Mapenzi 22 imizuzu edlule

Open message in conversation

Hello, we have been using Thunderbird for over 3 years. Recently there appeared an issue where there is no option to Open Message in Conversation. Some older emails have… (funda kabanzi)

Hello,

we have been using Thunderbird for over 3 years. Recently there appeared an issue where there is no option to Open Message in Conversation. Some older emails have this option, but new incoming emails dont have. Since I have many emails daily this issue slows down my work. If you are able to resolve this I can make a little donation for you.

Thanks.

Asked by Pavel Shadiul 5 amahora adlule

Last reply by Mapenzi 28 imizuzu edlule

Universal Inbox Includes All Subfolders

I recently updated Thunderbird and it seems the universal inbox now includes all subfolders. I, of course, just want the universal inbox to include the inbox folders of m… (funda kabanzi)

I recently updated Thunderbird and it seems the universal inbox now includes all subfolders. I, of course, just want the universal inbox to include the inbox folders of my various accounts. I understand that I can right click the universal inbox and click 'Choose' to manually unselect the folders but I have hundreds of subfolders over many email accounts and it's an extremely tedious process. I am also setting up several computers.

So, a few solutions I have thought of: 1- Is there a way to change the universal inbox to include only the top level inbox? 2- Is there a way to change the default universal inbox to include nothing and I manually select the inbox folder(s)? 3- Could a 'select none' button be added on the 'Choose folder' dialog?

On a related note, another annoying thing is now anytime I create a new subfolder it automatically is added to the universal inbox so I have to go to the properties, find it, and deselect it. Since I use several computers every time I create a new subfolder I have to repeat this process on each computer.

Thunderbird is still awesome - updates just changed this behavior and I find it very annoying. Thanks in advance!

Asked by Matthew Schmidtbauer 1 ihora elidlule

Last reply by Mapenzi 31 imizuzu edlule

Change the default calendar in Thunderbird for creating events

Is it possible to change the default calendar in Thunderbird so that my google calendar is automatically used when creating a new event rather than "Home"? It would be us… (funda kabanzi)

Is it possible to change the default calendar in Thunderbird so that my google calendar is automatically used when creating a new event rather than "Home"? It would be useful when creating events not to have to remember to change the Calendar from Home to another from the drop down menu. Grateful for any help.

Asked by kg15 3 ezinsukwini ezidlule

Last reply by sfhowes 42 imizuzu edlule

Continuous sign-in attempts for removed account

Hello, I recently closed a Gmail account and removed it from Thunderbird however it continues to periodically attempt to connect to Google with the deleted account's ide… (funda kabanzi)

Hello,

I recently closed a Gmail account and removed it from Thunderbird however it continues to periodically attempt to connect to Google with the deleted account's identity.

Under Account Settings, the account has been removed and the Outgoing Server entry has been deleted. All Saved Logins for the deleted account have been removed. There are no calendars configured for the removed account. There are no extensions installed other than LookOut 6.3 which does not appear to be account-sensitive.

If it makes a difference, I am experiencing this with Thunderbird 128.5.2esr (64-bit) on Slackware Linux 15.0.

Short of burning the profile and creating a new one, I'm out of ideas. Any suggestions would be appreciated.

Cheers,

-d.

Asked by don.guy42 5 amahora adlule

Last reply by sfhowes 46 imizuzu edlule

Thunderbird Update

The Thunderbird update from 01/07 did not preserve my Inbox or Saved e-mail Folders. The Import tool fails when trying to get them. What is the manual process for restori… (funda kabanzi)

The Thunderbird update from 01/07 did not preserve my Inbox or Saved e-mail Folders. The Import tool fails when trying to get them. What is the manual process for restoring the files?

Asked by ggrihn 2 amahora adlule

Last reply by Mapenzi 58 imizuzu edlule

Synchronise Android with windows thunderbird

I have added the android app to my phone and tablet but the messages are not synchronising fully with the version on my windows laptop. The 'sent' messages from my phone … (funda kabanzi)

I have added the android app to my phone and tablet but the messages are not synchronising fully with the version on my windows laptop. The 'sent' messages from my phone / tablet do not appear on my laptop although 'received' messages do. 'Sent' messages using the app do not appear in my Gmail linked account either. Any advice would be welcome please, it's a bit of a hassle having to keep checking things on separate machines.

Asked by russellsteele 1 usuku oludlule

Last reply by sfhowes 58 imizuzu edlule

inbox repair duplicates all previous email that has been moved into folders by filters

So, I've been suddenly having a little difficulty with my native junk filter not moving all junk into the junk folder. This issue (which I'm not asking about) led me to r… (funda kabanzi)

So, I've been suddenly having a little difficulty with my native junk filter not moving all junk into the junk folder. This issue (which I'm not asking about) led me to repair my inbox to try and resolve it.

I haven't repaired my inbox in a while, so this repair proceeded to duplicate every email I've received since roughly 2 years ago. I think there were roughly 12,000 emails that repopulated into my inbox.

Searching through them, I found that they were all emails that had been filtered into folders using filters I'd created. It does not duplicate any other emails, only those touched by the message filters. And yes, the filters all MOVE emails, they don't copy them to the new folder. (These are folders I've created.)

I tried deleting the global-messages-db.sqlite file, but I ran another repair on my inbox yesterday and it duplicated every filtered email that's come in since the day before. I had been using Filtaquilla and thought that may be an issue, but I disabled it yesterday and ran the repair again this morning, and it duplicated emails from yesterday and today.

Is this a known issue? Anything I can do about this?

Thank you! Debbie

Asked by design20 1 usuku oludlule

Last reply by Toad-Hall 59 imizuzu edlule

LONG delays / lock-ups

Email via v102.??? imap portable noninstallation: looking at a message list, when deleting 1 or many, system locks up ; sometimes up to several minutes.. Thank you… (funda kabanzi)

Email via v102.??? imap portable noninstallation: looking at a message list, when deleting 1 or many, system locks up ; sometimes up to several minutes.. Thank you for help. Howard

Asked by htraxler7 1 ihora elidlule

vidange de la corbeille

Je ne puis plus éliminer les messages dans la corbeille malgré avoir suivi les instructions pour le faire. Je ne sais pas non plus désinstaller Thunderbird ! Je voul… (funda kabanzi)

Je ne puis plus éliminer les messages dans la corbeille malgré avoir suivi les instructions pour le faire. Je ne sais pas non plus désinstaller Thunderbird ! Je voulais faire une réinstallation mais cela semble impossible et vraiment je ne comprends pas pourquoi  ? J'ai fait un transfert sur un autre pc en suivant les données sur ce sujet et cela fonctionne. Pourrais-je faire la même chose en sens inverse ? Merci pour votre réponse

Asked by Daniel Gicart 1 ihora elidlule

Last reply by Mapenzi 1 ihora elidlule

2 areas of 1) I had serious trouble with Delete and now I have a Thread problem.

Delete used to not work as TB seemed to be forever 'compacting', now appears resolved. THREADS, the display tacks a new email onto a recent thread-related or not. I did … (funda kabanzi)

Delete used to not work as TB seemed to be forever 'compacting', now appears resolved.

THREADS, the display tacks a new email onto a recent thread-related or not. I did not ask for this and would like to remove it. Seems that since the People behind TB have now left us to the 'community' We are not impressed.

ALAN [email protected] [address edited for privacy]

Using windows 7 and have been using TB for well over 20 yrs. but very disappointing recently.

Asked by TOYVAN 1 usuku oludlule

Last reply by TOYVAN 1 ihora elidlule

Is there a way to change the date stamp on a pre-existing email?

I have an email which somewhere along the line got dated 2040. It's in a folder which is arranged chronologically, which means that it is permanently (at least for 15 mo… (funda kabanzi)

I have an email which somewhere along the line got dated 2040. It's in a folder which is arranged chronologically, which means that it is permanently (at least for 15 more years) at the bottom. Is there a way to change that?

Asked by jsg11 1 ihora elidlule

Mails Orange effacés par erreur

Bonjour, J'ai effacé par erreur un dossier et ses sous-dossiers directement dans ma messagerie Orange. J'ai ensuite installé Thunderbird qui voit ces dossiers dans la pou… (funda kabanzi)

Bonjour, J'ai effacé par erreur un dossier et ses sous-dossiers directement dans ma messagerie Orange. J'ai ensuite installé Thunderbird qui voit ces dossiers dans la poubelle mais ils restent désespérément vides des mails qu'ils contenaient. Est-il possible de les récupérer malgré tout svp ?

Asked by douchin.regis 3 amahora adlule

Last reply by douchin.regis 1 ihora elidlule

Can't mark message in local folder as unread

One local folder is showing 13 unread messages. Scrolling through the folder shows no unread messages. Clicking the top sort by read/unread button shows no unread messa… (funda kabanzi)

One local folder is showing 13 unread messages.

Scrolling through the folder shows no unread messages.

Clicking the top sort by read/unread button shows no unread messages.

Using the filter button for unread shows no unread messages.

Right-clicking the folder "Mark Folder Read" does nothing.

Asked by SpEd 2 amahora adlule

I am trying to Send a message and the 'Send' option is not there -where has it gone?

I am trying to reply to an email, I have written the msg but there does not appear to be a 'Send' option. Can you help please? We don't normally have this problem. … (funda kabanzi)

I am trying to reply to an email, I have written the msg but there does not appear to be a 'Send' option. Can you help please? We don't normally have this problem.

Asked by erpwhite 3 amahora adlule

Last reply by frisée 2 amahora adlule

Archiving to a Synology NAS ( network drive ) constantly reverts back to non network drive

Even though the NAS drive is completely accessible under my Ubuntu installation and accessible in the file explorer, T-B constantly loses the settings if anything happens… (funda kabanzi)

Even though the NAS drive is completely accessible under my Ubuntu installation and accessible in the file explorer, T-B constantly loses the settings if anything happens out of the ordinary. If theres any delay in the connection to the archived directory, T-B defaults back to a non network drive. Lately the T-B program simply refuses to use the network drive directory I select in it's own browser window directory window. All my Email from 2015 is there in archived directories, T-B refuses to load the local directory that has been in this location for almost a decade.

I can access this NAS from anywhere on my network including this Ubuntu desktop however T-B refuses to recognize the local directory.

Whats wrong with T-B lately?

Asked by JJTX 1 usuku oludlule

Last reply by JJTX 2 amahora adlule