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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Add ons page appears in html, broken images, not including the menu bar on the left. How do i fix this?

  • 5 uphendule
  • 10 zinale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu Rzay

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Previously i was getting "error while downloading" while trying to install add ons, after having reinstalled the add ons page now appears in HTML with broken images but the navagation bar(ADD-Ons, Extensions, Plugins etc.) is still usable. What should I do?

Thanks,

Ray

Previously i was getting "error while downloading" while trying to install add ons, after having reinstalled the add ons page now appears in HTML with broken images but the navagation bar(ADD-Ons, Extensions, Plugins etc.) is still usable. What should I do? Thanks, Ray

Isisombululo esikhethiwe

Reload the webpage while bypassing the cache using one of the following steps:

  • Hold down the Shift key and click the Reload button with a left click.

OR

  • Press Ctrl + F5 or Ctrl + Shift + R (Windows and Linux)
  • Press Command + Shift + R (Mac)

Let us know if this solves the issues you are having.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (5)

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By usable i meant appears to be normal.

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Isisombululo Esikhethiwe

Reload the webpage while bypassing the cache using one of the following steps:

  • Hold down the Shift key and click the Reload button with a left click.

OR

  • Press Ctrl + F5 or Ctrl + Shift + R (Windows and Linux)
  • Press Command + Shift + R (Mac)

Let us know if this solves the issues you are having.

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I accidentally clicked the Solved button in the email but this didnt resolve my issue. It only happens to the right side of the addons page, Also on the original welcome page after having installed Firefox. Any ideas?


Thanks, Ray

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Im sorry but its not in html, The font is times new roman, everything is written in blue.

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When I search for extensions, a normal list comes up with the images and script in tact however any add-ons i try to download it appears to start downloading and almost immediately says error while downloading. Sorry for the confusion and lack of clarity.

Much appreciated,

Ray