You should try reseting Firefox

You do know that every single one of us are doing this for free, right? We spent our free-time helping users solving their problems. We do our best to insure, that all Firefox users has the best possible experience. Yet you come here insulting us, because the solution one of us gave in another thread, didn't work for you?

Are you joking, or intentionally trying to waste my time?

All I'm doing is hitting 'Refresh'. It shouldn't take another gesture to get that done. When you give wrong answers, you make the whole system less credible.

The solution that I referred to in another thread didn't work for that person, but was marked as "Archived."

Try to answer in kind. Do you actually think that giving unthinking answers and then marking it as solved, when the asker has said that it didn't do them any good, is good policy?

Or don't answer in kind, and be peevish and childish. That really helps a lot. (Oh, I guess sarcasm is in the same catagory. Sorry.)

I'm out. Won't participate in forums. This is a negative experience. It's simple goddamn question, but you don't listen.

Ease up on the commas. Get a style book and learn English punctuation. Signing off. I had expected an answer from a professional.

Can you attach a screenshot?

• http://en.wikipedia.org/wiki/Screenshot
• https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem

Use a compressed image type like PNG or JPG to save the screenshot.

A little information: Threads that are marked as Archived are automatically locked after 6 months. Due to the frequent changes in Firefox, they tend to go out of date, that's why we encourage users to make a new thread.

thanks