Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Why can't I run the latest Java on Firefox to operate my network camera? It does not find Java. Please Help!!

  • 5 uphendule
  • 4 zinale nkinga
  • 12 views
  • Igcine ukuphendulwa ngu Starrmy

more options

I just installed a network camera in my home correctly and signed in to view what was on the camera. But after logging in , info comes up with" cannot find Java" with an install button. I have the latest update of Java and the Firefox browser. There is no red block in the search bar that asks me to allow the site to use Java nor does it ask me to allow the site. I did uncheck the box in the control panel as it tells me to do in Java so that it asks me to use Java. Nothing works. I am so tired of installing and uninstalling, clearing my cache. Opening and closing my browser and reading info to fix this. I just want to be able to view what my camera films. Nothing on the firefox site answers or solves my problem. And believe me I've tried til my head is spinning. Someone has to have an answer. I need a vacation after this...Lol... Thanks...

I just installed a network camera in my home correctly and signed in to view what was on the camera. But after logging in , info comes up with" cannot find Java" with an install button. I have the latest update of Java and the Firefox browser. There is no red block in the search bar that asks me to allow the site to use Java nor does it ask me to allow the site. I did uncheck the box in the control panel as it tells me to do in Java so that it asks me to use Java. Nothing works. I am so tired of installing and uninstalling, clearing my cache. Opening and closing my browser and reading info to fix this. I just want to be able to view what my camera films. Nothing on the firefox site answers or solves my problem. And believe me I've tried til my head is spinning. Someone has to have an answer. I need a vacation after this...Lol... Thanks...

All Replies (5)

more options

The Java plugin doesn't show in the System Details List.

Is 32 bit Java installed on your computer?


You can find the latest Java version on the Oracle website.

See Java Platform > Java SE 7U45 (JRE Download)

You need the 32 bit JRE for Firefox.

more options

I do have a 64 bit windows desktop but I did install the 32 bit Java version because that's what I read to do. Still nothing.

more options

If Firefox doesn't find the Java plugin then it is possible that the Java installed didn't create the required registry key that Firefox checks to scan for plugins.

64 bit Windows:

  • HKLM\Software\Wow6432Node\MozillaPlugins\@java.com/JavaPlugin,version=10.xx.xx
more options

You can also try to delete the pluginreg.dat file in the profile folder, to refresh the plugin list, refer to the Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems article

more options

I'l try both of these when I access my computer again. Probably tomorrow. Thanks for the info... I will let you guys know if any of these works.