Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Secure Connection Failed

  • 1 baphendule
  • 3 zinale nkinga
  • 4 views
  • Igcine ukuphendulwa ngu SHASHANK ROY

rdavis
rdavis
more options

After installing a SSL cert in cPanel all FireFox will show is [Secure Connection Failed] and the error result below!

The OCSP Server Has No Status For The Certificate Error code: (sec_error_ocsp_unknown_cert)

While IE8 has no such issues and says the SSL cert is working just fine?

Thanks.

After installing a SSL cert in cPanel all FireFox will show is [Secure Connection Failed] and the error result below! The OCSP Server Has No Status For The Certificate Error code: (sec_error_ocsp_unknown_cert) While IE8 has no such issues and says the SSL cert is working just fine? Thanks.

All Replies (1)

SHASHANK ROY
SHASHANK ROY
more options

Make sure that you send all required intermediate certificates. Otherwise it only works if Firefox has stored the intermediate certificate from a previous visit to a web server that has send it.

You can check the OCSP setting:

Tools > Options > Advanced > Encryption: Certificates > Validation:

[X] "Use the Online Certificate Status Protocol (OCSP) to confirm the current validity of certificates" (security.OCSP.enabled)

[ ] "When an OCSP server connection fails, treat the certificate as invalid" (security.OCSP.require)

Please report back if this helped ! Thanks

Okulungisiwe ngu SHASHANK ROY