Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Can't open downloads

  • 2 uphendule
  • 3 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu carnutbill

more options

I downloaded www.wifimediaconnect.philips.com a WIFI connect program for my Philips TV & can't open it. I'm using Ubuntu Mozilla Firefox. When I click on the program in my downloads I get a error message . "An error occurred while loading the archive." When I downloaded the same program on Windows Vista it opened & connected to the TV so I know the program works. I contacted Philips customercare & they said to "Run as Administrator". I installed Ubuntu so I thought I am the administrator.

I downloaded www.wifimediaconnect.philips.com a WIFI connect program for my Philips TV & can't open it. I'm using Ubuntu Mozilla Firefox. When I click on the program in my downloads I get a error message . "An error occurred while loading the archive." When I downloaded the same program on Windows Vista it opened & connected to the TV so I know the program works. I contacted Philips customercare & they said to "Run as Administrator". I installed Ubuntu so I thought I am the administrator.

All Replies (2)

more options

I'm not sure if you can run this program on Linux:

Supported Operating Systems:

* Microsoft Windows XP 32 bits with SP2
* Microsoft Windows Vista (32 bits/64 bits)
* Microsoft Windows 7 (32 bits/64 bits)

Minimum requirements
Intel Core 2 Duo 1.8GHz
512MB RAM
200MB free hard disk space
Wi-Fi 802.11g

Recommended requirements
Intel Core 2 Duo 2.1GHz
1GB RAM
200MB free hard disk space
Wi-Fi 802.11n
more options

I am running Windows Vista Business & Ubuntu Mozilla Firefox on the same laptop & www.wifimediaconnect.philips.com works when I run Windows but I can't install the program on Ubuntu Mozilla Firefox.

So I know the program will work on the computer.

I don't want to remove Windows from the computer untill I am sure my programs run on Ubuntu Mozilla Firefox. I contacted Philips customercare & they didn't say it wouldn't run on Ubuntu Mozilla Firefox