Browser crashes at Google images search
hello.Recently whenever i search images at google after one-two scrolling down Mozilla crashes or freezes.
All Replies (7)
Hi!
Sorry for the inconvenience.
Have you tried to run Firefox in Safe Mode? Try it here: Diagnose Firefox issues using Troubleshoot Mode This can help identify if it's related to an add-on or the browser.
We haven't seen anything similar reported.
Ibai
If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:
- bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the IDs of the submitted crash reports on the about:crashes page.
- You can open the about:crashes page via the location bar, like you open a website, or open this page via "Help > Troubleshooting Information".
See:
- http://kb.mozillazine.org/Mozilla_Crash_Reporter
- https://support.mozilla.org/kb/Mozilla+Crash+Reporter
See also:
Okulungisiwe ngu cor-el
ID: 3f98737f-ada6-425e-8582-a1b5b2130412
ID: 3387f4ce-3c51-4549-a96a-094e32130412
Unfortunately the linked crash reports haven't been send or have an [@ EMPTY] signature and do not provide useful crash data that makes it possible to tell something about the cause.
Do you have crash reports with a "bp-" prefix that were submitted and that show a crashing thread?
Try to create a new profile as a test to check if your current profile is causing the problems.
See "Creating a profile":
- https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
- http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.
ID:df9868a1-964a-4d11-945f-dc86b2121011 Signature:npswf32_11_4_402_265.dll@0x1d13de
That, Unfortunately, is a very old crash report from a Firefox 15 version from 2012, so also not much here.
Date Processed 2012-10-11 17:32:59 Version 15.0.1
You will have to do the standard steps.
ok sorry didnt notice it. the two previous that i sent are with empty signature...so i ll wait till next crash to post a new here. thanx