Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Running FF in 2 different user accounts on my Mac, when I return from one user FF has crashed most of the time.

  • 3 uphendule
  • 1 inale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu cor-el

more options

Running FF 19 on Mac OS X 10.6.8. Running FF in one user account, then I switch to another user account (on my Mac not in the browser). Say I start FF in the 2nd account, then switch back to the 1st account only to find FF has crashed. I restart FF and switch back to the 2nd user. FF has crashed there too. This happens over 90% of the time.

Running FF 19 on Mac OS X 10.6.8. Running FF in one user account, then I switch to another user account (on my Mac not in the browser). Say I start FF in the 2nd account, then switch back to the 1st account only to find FF has crashed. I restart FF and switch back to the 2nd user. FF has crashed there too. This happens over 90% of the time.

All Replies (3)

more options

If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website.

See:

more options

I have dozens of crash reports, the latest is bp-86734c41-11f0-421d-8ddb-82c012130228. I can provide as many more as would be helpful.

bp-86734c41-11f0-421d-8ddb-82c012130228 2/28/13 1:03 AM
bp-03100a14-93f5-402b-a414-04a202130228 2/27/13 11:57 PM
bp-8252e461-1429-44a2-85c4-00d302130228 2/27/13 11:38 PM
bp-1eed7d97-821e-41f0-9bd9-9df912130228 2/27/13 10:39 PM
45C7E18D-B2AC-4106-A840-A7EA688296D62/27/1310:31 AM
bp-4990be07-5612-46b4-be3a-f94d42130227 2/27/13 7:44 AM
bp-ae6e1df9-0eca-4c55-8195-3e79d2130227 2/26/13 11:53 PM
bp-93b0e2ee-e999-47da-904b-71bd52130227 2/26/13 11:36 PM
bp-aade19a5-53df-4322-a615-ebc2c2130227 2/26/13 7:26 PM
bp-3b7cdc6c-4770-4034-b7d2-084602130226 2/26/13 3:36 PM
bp-f11d2a8c-708d-493f-969b-122de2130226 2/26/13 4:33 AM
bp-515261d3-f887-4c2f-a698-b8ebb2130226 2/25/13 11:31 PM
bp-32c50040-2518-4412-a8ee-87d412130226 2/25/13 10:45 PM

Okulungisiwe ngu cor-el

more options

That is a problem with the graphic display driver.

Try to update the graphic display driver.

Try to disable hardware acceleration in Firefox.