Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Unable to install Firefox on windows

  • 2 uphendule
  • 3 zinale nkinga
  • 19 views
  • Igcine ukuphendulwa ngu Mich29

jellybeanies
jellybeanies
more options

I previously downloaded firefox but uninstalled it due to malware problem. After fixing the malware problem with Malwarebytes, I re-downloaded the Firefox 18 setup file. When I click on it, it starts extracting and then a pop up window appears asking whether to install as administrator or as current user. When I say as current user nothing will happen. When i selected administrator, they prompted me for a password but I did not set any password for the administrator account in the first place.

I previously downloaded firefox but uninstalled it due to malware problem. After fixing the malware problem with Malwarebytes, I re-downloaded the Firefox 18 setup file. When I click on it, it starts extracting and then a pop up window appears asking whether to install as administrator or as current user. When I say as current user nothing will happen. When i selected administrator, they prompted me for a password but I did not set any password for the administrator account in the first place.

All Replies (2)

iamjayakumars
iamjayakumars
more options

If your local user then, your not able to install Firefox.

Instead of Administrator account, if you the account with administrator rights, make use of that account.

Mich29
Mich29
more options

I cannot reinstall Firefox from your website it gives me username then adminstrator wth password! I've tried every password I've ever used & nothing works! Could someone please tell me how I can download it again from the Mozilla website??? My email is [email protected] I uninstalled Firefox because it was giving me so many problems, crashing, freezing, stopped working when I close it! I really liked Firefox & I don't want to go back to IE & I don't like Chrome! So, if there is help--Plzzzzzz?