Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I click Mozilla icon and google window opens without toll bar or any Mozilla icons and the window moves up to hde www address bar. Help!!

  • 2 uphendule
  • 6 zinale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu wotan

wotan
wotan
more options

After clicking the Mozilla icon on my desktop, a Google window opens with a Google icon on the top where there should be a Mozilla icon. There is no toolbar near the top so I can't use your suggestions to fix the problem by clicking the nonexistent Mozilla icon. In addition, the entire window slides up to obscure the www. address bar. It slides back down when I move the cursor to the top.

After clicking the Mozilla icon on my desktop, a Google window opens with a Google icon on the top where there should be a Mozilla icon. There is no toolbar near the top so I can't use your suggestions to fix the problem by clicking the nonexistent Mozilla icon. In addition, the entire window slides up to obscure the www. address bar. It slides back down when I move the cursor to the top.

Isisombululo esikhethiwe

Sounds as though Firefox is stuck in full screen mode. To switch between full screen and normal, press the F11 key.

Edit: if you do not have an F11 key on your keyboard, right-click at the very top (above any bar that floats down) and you should get a short menu with the option to Exit Full Screen Mode.

Does that fix it?

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Isisombululo Esikhethiwe

Sounds as though Firefox is stuck in full screen mode. To switch between full screen and normal, press the F11 key.

Edit: if you do not have an F11 key on your keyboard, right-click at the very top (above any bar that floats down) and you should get a short menu with the option to Exit Full Screen Mode.

Does that fix it?

Okulungisiwe ngu jscher2000 - Support Volunteer

wotan
wotan Umnikazi wombuzo
more options

Thank you very much for you very sage advise. After I posted this question, I was "fooling around trying to see what I could do. I found a prompt about "full screen" and "Eureka. I have no memory of changing to "full screen."

Again, thank you for your quick reply