Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Whenever I type in a search, I go to the suggestions page, but when I make the selection, Mozilla seems to direct me to another result.

more options

Whenever I type in a search, I go to the suggestions page, but when I make the selection, Mozilla seems to direct me to another result which contains something similiar to where I wanted to go, but not the right one... it is re-directing me. I have ran Malawarebytes, Ad-Aware, Microsoft Essentials, and even removed and re-loaded a new version of firefox. I will also get SEVERAL Mozilla Start tabs across top of page HELP!

Whenever I type in a search, I go to the suggestions page, but when I make the selection, Mozilla seems to direct me to another result which contains something similiar to where I wanted to go, but not the right one... it is re-directing me. I have ran Malawarebytes, Ad-Aware, Microsoft Essentials, and even removed and re-loaded a new version of firefox. I will also get SEVERAL Mozilla Start tabs across top of page HELP!

All Replies (1)

more options

Do a malware check with some malware scan programs. You need to scan with all programs because each program detects different malware. Make sure that you update each program to get the latest version of the database before doing a scan.

See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and Searches are redirected to another site