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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I have been using firefox start, however today for no reason when I click my icon for mozilla it goes to ask.com. I do not want this I want firefox back, please assist?

dbpett
dbpett
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I cannot get the firefox start web search engine back to my screen even though the icon is there in the bar. When I click the mozilla icon, ask.com comes up for the search engine. I do not want ask.com I want mozilla firefox start back. Can you help?

I cannot get the firefox start web search engine back to my screen even though the icon is there in the bar. When I click the mozilla icon, ask.com comes up for the search engine. I do not want ask.com I want mozilla firefox start back. Can you help?

All Replies (1)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
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upgrade your browser to Firefox 8 first

There are a couple of places to check for the Ask.com toolbar:-

1) Check the Windows Control Panel for the Ask Toolbar - Uninstall them

2) Start Firefox in Safe Mode by holding down SHIFT key while starting Firefox

  • As an alternative method, use Win + R key combination and enter one of the following in the Windows Run box:
  • firefox -safe-mode
  • "C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode
  • "C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -safe-mode

-> Firefox Safe Mode window will appear -> DON'T SELECT ANY OPTIONS, just click Continue in Safe Mode

-> Check your list of extensions, you may be able to Uninstall it from there

3) Restore the default home page

4) Search Bar - Removing a Search Engine

5) Restore Default Search Engine

Type about:config in the Location (address) bar and press the "Enter" key. When you see a warning, click I'll be careful, I promise! button. 

   Preferences that have been modified are shown as bold (user set).
   Preferences can be Reset to the default or changed via the right-click context menu.

-> In the Filter bar, type keyword.URL 

   Right click the preference keyword.URL and click Reset
   OR choose Modify -> Replace the text with http://www.google.com/search?q= and then click OK

-> In the Filter bar, type browser.startup.homepage 

   right-click the preference browser.startup.homepage and choose Reset from the menu

-> In the Filter bar, type browser.search.selectedEngine 

   right-click the preference browser.search.selectedEngine and choose Reset from the menu

-> Now finally in the Filter bar, type ask.com 

   This will show the remaining ask.com related preferences
   Reset all ask.com related Preferences to their Default values (right-click a preference and click Reset)

-> Close the about:config tab and then Restart Firefox.

Okulungisiwe ngu Swarnava Sengupta