Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Every time I start FF I get the update window and it says there is a XULRunner 1.9.1 add-on. The disable button works but next turn on a new one is installed. The uninstall button does not work. Is it a virus? Thanks.

  • 1 baphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu cor-el

more options

It started a few days ago. Keeps wanting to install the same add-on each time and I can't say no or delete it. Just disable it after installation which it seems to accept. But next time I start FF there it is again. There is a whole list of the same disabled add-ons in the box each time the newest one appears to be installed. I searched the FF site for this add-on and I didn't see it there so I'm assuming it's a virus or something else bad. Thanks for any help.

It started a few days ago. Keeps wanting to install the same add-on each time and I can't say no or delete it. Just disable it after installation which it seems to accept. But next time I start FF there it is again. There is a whole list of the same disabled add-ons in the box each time the newest one appears to be installed. I searched the FF site for this add-on and I didn't see it there so I'm assuming it's a virus or something else bad. Thanks for any help.

All Replies (1)

more options

The XULRunner 1.9.1 extension is considered malware and you should remove it.