We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I am unable to use NEXT after putting in my password to sync my account. The error is that my password is too short. I am using the correct account and my password is seven charators.

q2hearts
q2hearts
more options

I put in my email address and then put in my password and then the error message says the password is too short. I have a seven character password. How do I by past this error to continue so that I can sync my information?

I put in my email address and then put in my password and then the error message says the password is too short. I have a seven character password. How do I by past this error to continue so that I can sync my information?

All Replies (1)

Richard Soderberg
Richard Soderberg
more options

Hi, Firefox Sync requires the account password to be at least eight characters, so using a slightly longer password should make it work for you.