Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Music plays constantly and if I mute then I can't get sound from a wbsite. How so I turn off sound? An update of Adobe Flash was recently installed.

  • 1 baphendule
  • 1 inale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu the-edmeister

more options

I have Sony Vaio laptop. A download crashed and said to install Adobe Flash update. I did/or think I did. Then when I restarted there was this constant, annoying elevator type music that just keeps looping. If I mute the sound on the keyboard it mutes all sound from any websites or videos. How do I turn off the music?

I have Sony Vaio laptop. A download crashed and said to install Adobe Flash update. I did/or think I did. Then when I restarted there was this constant, annoying elevator type music that just keeps looping. If I mute the sound on the keyboard it mutes all sound from any websites or videos. How do I turn off the music?

All Replies (1)

more options

Shockwave Flash 10.0 r32 is an old version. Un-install it thru the Windows Control Panel.

1.Download the Flash setup file from here:
Adobe Flash - Plugin version.
Save it to your Desktop.

2. Close Firefox using File > Exit
then check the Task Manager > Processes tab to make sure firefox.exe is closed,
{XP: Ctrl+Alt+Del, Vista: Shift+Ctrl+ESC = Processes tab}

3. Then run the Flash setup file from your Desktop.

  • On Vista and Windows 7 you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen).

See this:
http://vistasupport.mvps.org/run_as_administrator.htm