Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

can't update to 3.6.15 because get error that I don't have permission to access some items

  • 1 baphendule
  • 6 zinale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu cor-el

more options

When I try to update to Firefox 3.6.15, I get an error message saying I can't do so because I don't have permission to access all the items.

When I try to update to Firefox 3.6.15, I get an error message saying I can't do so because I don't have permission to access all the items.

All Replies (1)

more options
  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean (re)install.
  • Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.