Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Can't update iTunes, get error message. Could not write value Description to key\SOFTWARE\MozillaPlugins\@Apple.com/iTunes,version=. Verify that you have sufficient access to that key, or contact your support personnel.

  • 1 baphendule
  • 16 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu the-edmeister

caseyconn
caseyconn
more options

Help, I need to be able to install iTunes updates and run iTunes. Here is the error message again. Could not write value Description to key\SOFTWARE\MozillaPlugins\@Apple.com/iTunes,version=. Verify that you have sufficient access to that key, or contact your support personnel.

Help, I need to be able to install iTunes updates and run iTunes. Here is the error message again. Could not write value Description to key\SOFTWARE\MozillaPlugins\@Apple.com/iTunes,version=. Verify that you have sufficient access to that key, or contact your support personnel.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Are you using an Admin user account in Windows when trying to do that iTunes update? Otherwise, if that is an ".exe" installer package you might be able to right-click and use Run as... and select your Admin login.