We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

After installing Acrobat 9.4 I lost the choice to save or open a pdf file. How do I fix it?

  • 1 baphendule
  • 1 inale nkinga
  • 5 views
  • Igcine ukuphendulwa ngu cor-el

more options

When using Acrobat 4.05 or 5.0 I was given a choice to open a pdf file or save the file. When I updated to Acrobat 9.4 I lost that option. It always opens the file with some different file name. If I disable the plug in Firefox does nothing. No save or open.

When using Acrobat 4.05 or 5.0 I was given a choice to open a pdf file or save the file. When I updated to Acrobat 9.4 I lost that option. It always opens the file with some different file name. If I disable the plug in Firefox does nothing. No save or open.

All Replies (1)

more options

You can see if you find an action in "Tools > Options > Applications" and change the setting for PDF files to always ask.