Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox crashing on youtube videos. Windows 7 64 bit

  • 4 uphendule
  • 91 zinale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu alan_r

AnonymousUser
AnonymousUser
more options

Here is a link to my crash report: http://crash-stats.mozilla.com/report/index/bp-022908e8-029d-4c07-88de-36fa12100515

I asked for help here once before and tried everything suggested, including reinstalling flash, reinstalling firefox, reinstalling java, performing updates. The crashes are completely random, but almost 3 to four times a week.

Here is a link to my crash report: http://crash-stats.mozilla.com/report/index/bp-022908e8-029d-4c07-88de-36fa12100515 I asked for help here once before and tried everything suggested, including reinstalling flash, reinstalling firefox, reinstalling java, performing updates. The crashes are completely random, but almost 3 to four times a week.

All Replies (4)

Moses
Moses
  • Moderator
more options

If you have the AVG antivirus link scanner, please disable it. That could be a cause of the problem.

styson
styson
more options

My problem isn't a crash per say, firefox just hangs as soon as I start to play a youtube video. I've tried every fix I have found and nothing has cured this. As soon as I press play on a youtube video, Firefox hangs and have to use task manager to kill it.

I'm running Windows 7 Enterprise 64bit with firefox 3.6.4 and the current version of flash.

jayant_bhangale
jayant_bhangale
more options

please update your graphics drivers / software. then right click on flash video (you tube or any online video) and disable the video acceleration in setting of flash.... this will definitely solve your problem. ...(for AMD with ATI; update for graphics software solved most problems.)

alan_r
alan_r
more options

And while you're at it, update Firefox to at least 3.6.17 to avoid security problems.