Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I have downloaded but I do not get the Firefox web page.

  • 1 baphendule
  • 0 zinale nkinga
  • 5 views
  • Igcine ukuphendulwa ngu user66338

AnonymousUser
AnonymousUser
more options

I downloaded Firefox, I have not got the Firefox web page showing ie Browser bar, add ons,e mails,tool bar, or anything?

This happened

Every time Firefox opened

== After I had downloaded .

I downloaded Firefox, I have not got the Firefox web page showing ie Browser bar, add ons,e mails,tool bar, or anything? == This happened == Every time Firefox opened == After I had downloaded .

All Replies (1)

user66338
user66338
more options

Hello pauline chapman,

please follow these steps:

  1. Press Ctrl+Shift+Escape on your computer.
  2. In the Task Manager window, click the Processes tab.
  3. For every firefox.exe that you find in the list, click it and hit the End process button.
  4. Confirm the message with Yes.

Re-try to open Firefox, by double-clicking the file.

Kind regards, Tobbi Firefox Support Volunteer