Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

outlook email

  • 7 uphendule
  • 17 zinale nkinga
  • 119 views
  • Igcine ukuphendulwa ngu craigw_

more options

cannot get to outlook email on Firefox suddenly. Was working, outlook still accessible on Microsoft edge and on iphone

cannot get to outlook email on Firefox suddenly. Was working, outlook still accessible on Microsoft edge and on iphone

All Replies (7)

more options

Outlook email via Firefox is working for me at the moment, so hopefully that means this is not a systemic issue. I recall some time ago, Outlook would get stuck on the loading splash screen, flashing envelope icon but never going anywhere. I believe I "fixed" that issue by cleaning all Outlook.com and Microsoft.com data from the browser's cache and cookie jar. Have you tried doing that?

more options

It's working for me as well. see screenshot Can you show what you're getting?

more options

Is this perhaps related to [this other recent thread]? Does that one offer any useful information?

Okulungisiwe ngu Figure8565

more options

I'm having a problem with outlook as well in firefox. 124.0.1 (64-bit) Fedora 1.0


Outlook works in Chrome on same system. Just not firefox. Cleared cache - not sure what to try next

more options

Try clearing site cookies and disabling Tracking Protection for the site.

Does it still happen in Troubleshoot Mode?

more options

Turning off the tracking protection did it - thanks for the tip.

more options

I have problem with outlook as well, the it logs in just fine but when I go to open a email the email displays as empty, all I can see is the address it was sent from and the title. *see screen shot attached. I has been doing this since tuesday 30th April.