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Bilibili cannot opened by firefox, it shows "哎呀,您的标签页崩溃了。". I was able to open it for a split second once in a while, but most of the images were green garbled florals.

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I'm trying to figure out why Firefox is reporting the error I mentioned above when I open bilibili to determine what's wrong with my computer. If any of you can spot these problems straight away that would be great. Your help is much appreciated. In fact, I have reinstalled my system from WIN10 PRO to WIN10 LTSC and still have this problem. RAM and system hard drive were re-plugged and cleaned of gold fingers. Along with this issue is the fact that when using Edge, certain images (about 1/20) will turn into a green pattern. Edge and Chrome will randomly stop working . It's hard to tell if it's a software, OS, or hardware issue.My CPU is AMD Ryzen 5700G. No discrete graphics processor. Running memory is 16GB*2.

I'm trying to figure out why Firefox is reporting the error I mentioned above when I open bilibili to determine what's wrong with my computer. If any of you can spot these problems straight away that would be great. Your help is much appreciated. In fact, I have reinstalled my system from WIN10 PRO to WIN10 LTSC and still have this problem. RAM and system hard drive were re-plugged and cleaned of gold fingers. Along with this issue is the fact that when using Edge, certain images (about 1/20) will turn into a green pattern. Edge and Chrome will randomly stop working . It's hard to tell if it's a software, OS, or hardware issue.My CPU is AMD Ryzen 5700G. No discrete graphics processor. Running memory is 16GB*2.

All Replies (3)

Thanks for your help. For some reason, I cannot try at once. I will try it as soon as possible.

cor-el said

Boot the computer in Windows Safe Mode with network support to see if that has effect.

I tried to open Firefox in safe mode with the network support included and still had this problem. Also, neither Windows memory diagnostics nor memtest 86+ diagnostics revealed any problems with RAM. The system SSD hard disk was checked by HDTune and diskinfo and no problems were found.