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single folder archive not working

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  • Igcine ukuphendulwa ngu August3180

August3180
August3180
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I connected Thunderbird to my IMAP account. In the account settings, I have in Copies & Folders -> Message Archives -> [x] Keep Message Archives in -> [x] "Archives" folder on (email address). And then in Archive Options I selected to place them in "a single folder".

However, it's not doing that. If I archive an email it ends up in a "2023" subfolder no matter what. I also tried selecting the second radio button "Other" where I then selected the same Archives folder manually.

Also, not sure if related, Thunderbird calls the folder "Archives" but my webmail calls it "Archived". In webmail, I now have a both folders showing, with both containing the same number of emails.

I am subscribed to all folders.

I connected Thunderbird to my IMAP account. In the account settings, I have in Copies & Folders -> Message Archives -> [x] Keep Message Archives in -> [x] "Archives" folder on (email address). And then in Archive Options I selected to place them in "a single folder". However, it's not doing that. If I archive an email it ends up in a "2023" subfolder no matter what. I also tried selecting the second radio button "Other" where I then selected the same Archives folder manually. Also, not sure if related, Thunderbird calls the folder "Archives" but my webmail calls it "Archived". In webmail, I now have a both folders showing, with both containing the same number of emails. I am subscribed to all folders.

Isisombululo esikhethiwe

Found the solution here: https://support.mozilla.org/en-US/questions/1364023

go to Settings, search for "Config Editor", in there search for "archive_granularity" and set all to "0"

For some reason the GUI setting didn't actually change the "real" setting.

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All Replies (1)

August3180
August3180 Umnikazi wombuzo
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Isisombululo Esikhethiwe

Found the solution here: https://support.mozilla.org/en-US/questions/1364023

go to Settings, search for "Config Editor", in there search for "archive_granularity" and set all to "0"

For some reason the GUI setting didn't actually change the "real" setting.