Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Emails won't send on Thunderbird.

  • 2 uphendule
  • 4 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu owzatagain

more options

Emails won't send on Thunderbird. I get this message: "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtpauth.earthlink.net timed out. Try again." My outgoing server is: Description: EarthLink Server Name: smtpauth.earthlink.net Port: 587 User Name: [email protected] Authentication method: Normal password Connection Security: STARTTLS

Emails won't send on Thunderbird. I get this message: "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtpauth.earthlink.net timed out. Try again." My outgoing server is: Description: EarthLink Server Name: smtpauth.earthlink.net Port: 587 User Name: [email protected] Authentication method: Normal password Connection Security: STARTTLS

All Replies (2)

more options

Timeouts are often cause by incompatible antivirus. Try sending with AV removed (if it's not Windows/MS Security) or with Windows running in safe mode.

more options

I'm having the same problem. I can receive emails with no problem. Gmail account works fine. Windows 10 Turning of antivirus does not help. It started with the latest Thunderbird update (115.6.1, 64bit)

SMTP server settings: server name: smtpauth.earthlink.net Port: 587 Connection security: STARTTLS Authentication method: normal passwords user name: [edited] @earthlink.net

Okulungisiwe ngu James