Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Cant save to Templates

  • 2 uphendule
  • 2 zinale nkinga
  • 112 views
  • Igcine ukuphendulwa ngu andimould66

more options

When I edit an email for use as a template, the email disappears and nothing is saved in Templates. Last template I was able to create was in April. I even downloaded the Beta version 116.0b7 but that made no difference. I updated this morning to 117.0b1 and still unable to save templates.

When I edit an email for use as a template, the email disappears and nothing is saved in Templates. Last template I was able to create was in April. I even downloaded the Beta version 116.0b7 but that made no difference. I updated this morning to 117.0b1 and still unable to save templates.

Isisombululo esikhethiwe

What is the target folder for templates, set in Account Settings, Copies & Folders, separately for each account? If it's an IMAP account and the target is an IMAP folder, is that folder subscribed?

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (2)

more options

Isisombululo Esikhethiwe

What is the target folder for templates, set in Account Settings, Copies & Folders, separately for each account? If it's an IMAP account and the target is an IMAP folder, is that folder subscribed?

more options

Thank you SFHOWES, why this changed I dont know but I have now found all my templates I was trying to save and been able to reset the location back to the original. Much appreciated.