Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

attachment pane does not always display

  • 5 uphendule
  • 0 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu Matt

MichaelF
MichaelF
more options

Dear Thunderbird experts, While migrating from a Windows 10 to a Windows 11 laptop, I installed Thunderbird on the new laptop. Both are at V102.10.0 but the old laptop shows 32 bit and the new one 64 bit. On the new laptop I cannot see the attachment pane until the Tbird window is at least 1000px wide or until I double click on the message header to open it in a new tab page.. On the old laptop the attachment pane displays always.

Why the different behavior?

Michael F

Dear Thunderbird experts, While migrating from a Windows 10 to a Windows 11 laptop, I installed Thunderbird on the new laptop. Both are at V102.10.0 but the old laptop shows 32 bit and the new one 64 bit. On the new laptop I cannot see the attachment pane until the Tbird window is at least 1000px wide or until I double click on the message header to open it in a new tab page.. On the old laptop the attachment pane displays always. Why the different behavior? Michael F

Okulungisiwe ngu MichaelF

All Replies (5)

david
david
  • Top 10 Contributor
more options

Could you do a screenshot of what you're seeing?

MichaelF
MichaelF Umnikazi wombuzo
more options

David, here are two screenshots, 900px wide and 1000px wide.

david
david
  • Top 10 Contributor
more options

I have no answer, but I wonder if the windows display setting for screen is different between the two laptops? Otherwise, I have no idea.

MichaelF
MichaelF Umnikazi wombuzo
more options

David,

I found the solution but it doesn't make sense. I was checking every menu for some clue and looked at View -> Toolbars -> Customize to see if Attachment Pane was there but it wasn't. I saw the Restore Default Set button and clicked on it for lack of anything better, and to my surprise, the attachment pane reappeared. It remained visible as I made the window wider and narrower.

Why do you think that had a positive effect?

Yours,

Michael F.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

I think it is a bug in the rendering of the three pane view. I have seen it on my own system and it is frustrating. If it still continues once the magical next release (115) with a whole new three pane view then I would suggest you file a bug report.

See https://blog.thunderbird.net/2023/02/thunderbird-115-supernova-preview-the-new-folder-pane/ for the new layout.

See https://bugzilla.mozilla.org/home for filing bug reports.