We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Thunderbird lost all of my local folders which I had created to save my gmail

  • 1 baphendule
  • 0 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu david

ES
ES
more options

Thunderbird lost all of my local folders which I had created to save my gmail.

Some months ago, I had created a collection of local folders on Thunderbird. They are all gone now. I needed to save all of those emails as they have precious data. I don't have those emails anywhere else. Decades of my life were stored in those emails. I need you to recover those folders asap.

Thunderbird lost all of my local folders which I had created to save my gmail. Some months ago, I had created a collection of local folders on Thunderbird. They are all gone now. I needed to save all of those emails as they have precious data. I don't have those emails anywhere else. Decades of my life were stored in those emails. I need you to recover those folders asap.

All Replies (1)

david
david
  • Top 10 Contributor
more options

Several antivirus programs interfere with Thunderbird, and that may have been a factor. If the folders exist, they will be in a profile, as Thunderbird does not, on its own, delete folders. I encourage checking the folder with WIndows FIle Explorer to see what folders are present. Local folders are under Mail>Local Folders and the full path is c:\users\<yourID>\appdata\roaming\thunderbird\profiles\<yourprofilename>|Mail\Local Folders.