Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Printer dialogue showing unused printers

  • 2 uphendule
  • 2 zinale nkinga
  • 18 views
  • Igcine ukuphendulwa ngu KW

KW
KW
more options

When printing, Firefox shows printers that are no longer connected to my Mac and were removed from my Mac printer settings in preferences. But, I am unable to remove them from Firefox. I already tried clearing the printer settings by clicking "Clear saved print settings" in troubleshooting, but the old printer names are still showing up.

When printing, Firefox shows printers that are no longer connected to my Mac and were removed from my Mac printer settings in preferences. But, I am unable to remove them from Firefox. I already tried clearing the printer settings by clicking "Clear saved print settings" in troubleshooting, but the old printer names are still showing up.

All Replies (2)

petergroft
petergroft
more options

Try to run the printer troubleshooter: a. Press Windows key+X. b. Click on Control Panel. c. Click on Troubleshooting. d. On the left pane, click on view all. e. From the list, double-click on the printer. f. Run the printer troubleshooter.

Regards, Peter

KW
KW Umnikazi wombuzo
more options

I am on a Mac. Also, this is not a problem with my system's printer settings, it is only when printing using Firefox printer dialogue that I see the older printers in the Destination list.