Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

THETA Crypto Wallet

  • 1 baphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu mike1422

more options

Hi,

I am trying to connect my device to a web page crypto wallet and get this message/prompt: Windows security Making sure it's you Please sign in to https://wallet.thetatoken.org This request comes from Firefox, published by Mozilla Corporation

Insert your security key into the USB port, I bought a security key but do not know what they are asking for?

Can anyone help......

mike

Hi, I am trying to connect my device to a web page crypto wallet and get this message/prompt: Windows security Making sure it's you Please sign in to https://wallet.thetatoken.org This request comes from Firefox, published by Mozilla Corporation Insert your security key into the USB port, I bought a security key but do not know what they are asking for? Can anyone help...... mike

Isisombululo esikhethiwe

Unfortunately that not a firefox issue but Theta support issue to resolve. That isn't a FireFox request. Your using the Browser and that's all.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (1)

more options

Thanks, I am kinda ignorant when talking about who does what, I understand now and have already sent a help request to THETA and both manufactures of the devices I am trying to connect, emailed everyone cause I know I am a dummy and hopefully one of the 4 places I asked for support will be able to help me, thanks for the reply as I now know firefox is not the answer, although the prompt says this request comes from firefox, I just thought that maybe they might know something as they are requesting the action