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Can not connect Thunderbird to AWS Workmail

  • 2 uphendule
  • 1 inale nkinga
  • 14 views
  • Igcine ukuphendulwa ngu dan211

dan211
dan211
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I am using the latest version of Thunderbird (91.5.0 32-bit) and a valid configuration of Amazon workmail.

Using Thunderbird's default wizards and all the settings I can think of, I am not able to integrate Thunderbird with my email accounts.

Using the default wizard, Thunderbird presents me with a dialog "Thunderbird found your account setup information on awsapps.com. Do you want to proceed and submit your credentials" Clicking the [Login] dialog brings up a control which will reads "Use the Microsoft Exchange Server or Office365 cloud service. " When I click Done, I see the dialog for the Amazon workmail client which asks me to submit my username and password where I validate my user name. Closing this dialog, however, leads to a message back in Thunderbird reading "Authentication windows was closed too early"

It seems that Thunderbird is expecting some sort of validation token back from AWS which it never receives.

I am using the latest version of Thunderbird (91.5.0 32-bit) and a valid configuration of Amazon workmail. Using Thunderbird's default wizards and all the settings I can think of, I am not able to integrate Thunderbird with my email accounts. Using the default wizard, Thunderbird presents me with a dialog "Thunderbird found your account setup information on awsapps.com. Do you want to proceed and submit your credentials" Clicking the [Login] dialog brings up a control which will reads "Use the Microsoft Exchange Server or Office365 cloud service. " When I click Done, I see the dialog for the Amazon workmail client which asks me to submit my username and password where I validate my user name. Closing this dialog, however, leads to a message back in Thunderbird reading "Authentication windows was closed too early" It seems that Thunderbird is expecting some sort of validation token back from AWS which it never receives.
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All Replies (2)

david
david
  • Top 10 Contributor
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First, I am not prepared to give a solution here, as I am not well-versed in AWSmail. However, I have used Exchange successfully in another setting with the addon, ExQuilla, that was developed especially to integrate Thunderbird with Exchange. That may not solve your problem, but I offer it as a possibility. Good luck.

dan211
dan211 Umnikazi wombuzo
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I found a solution in the Amazon Docs.

https://docs.aws.amazon.com/workmail/latest/userguide/using_IMAP.html

Everything is working now.

I needed to reference the AWS servers:

smtp.mail.us-west-2.awsapps.com and imap.mail.us-west-2.awsapps.com

The amazon doc explains all the necessary settings.