Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox not working after version 40 update

  • 1 baphendule
  • 3 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu Kiki

shattered_x3
shattered_x3
more options

I updated my iPhone app to version 40 a few days ago. Ever since, I cannot use Firefox. I try to open it, and it freezes and shows a black screen (despite having several tabs open). I have tried deleting the app and reinstalling. I had to reopen the each of my old tabs individually. It worked for a few hours but has stopped working again. I have a lot of tabs open and I do not want to keep reinstalling it and reopening all of them to be able to use the app.

I updated my iPhone app to version 40 a few days ago. Ever since, I cannot use Firefox. I try to open it, and it freezes and shows a black screen (despite having several tabs open). I have tried deleting the app and reinstalling. I had to reopen the each of my old tabs individually. It worked for a few hours but has stopped working again. I have a lot of tabs open and I do not want to keep reinstalling it and reopening all of them to be able to use the app.

All Replies (1)

Kiki
Kiki
  • Locale Leader
  • Moderator
  • Administrator
more options

Hi shattered_x3, we have acknowledged the issue and released a dot version to fix it. Please update your Firefox for iOS to 40.1 and let us know if the problem persists: mzl.la/3GGUXgE

Thanks!