Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox is crashing when using Google Street Views and when a 3-D picture is loaded in Facebook.

  • 2 uphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu betamax

more options

Firefox is crashing when using Google MapsStreet Views and when a 3-D picture is loaded in Facebook.

When running in Safe Mode, Google Street Views will function and a Facebook page with '3-D' picture won't crash the browser. This started with the last couple of updates - we're using version 94.0.2 64bit. We check with Safari

Firefox is crashing when using Google MapsStreet Views and when a 3-D picture is loaded in Facebook. When running in Safe Mode, Google Street Views will function and a Facebook page with '3-D' picture won't crash the browser. This started with the last couple of updates - we're using version 94.0.2 64bit. We check with Safari

All Replies (2)

more options

Could be an issue with WebGL.

You can check the Graphics section on the "Help -> More Troubleshooting Information" (about:support) page and the Web Console to see if there are WebGL related messages reported.

more options

Turned off WebGL and the crashing stopped. Got Street Views back - 3D pictures are a no-show - also the Google 3D view option is out . These same problems show up in Safari, only Safari just goes through a reload loop. Any ideas?

Okulungisiwe ngu betamax