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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Shipstation lables not printing correct

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Paypal switched from Pitney Bowes to Shipstation for shipping labels. The new system prints labels but the number 9 will not print instead it prints a dash. So 999 9th Ave would come out --- -th Ave. This started when PayPal switch to ShipStation. The labels print correctly in Chrome.

Any idea?

Paypal switched from Pitney Bowes to Shipstation for shipping labels. The new system prints labels but the number 9 will not print instead it prints a dash. So 999 9th Ave would come out --- -th Ave. This started when PayPal switch to ShipStation. The labels print correctly in Chrome. Any idea?

All Replies (1)

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Is the label a PDF or a regular web page?

If a PDF does not print correctly, you can work around it by using the download button on the PDF Viewer's toolbar (obviously an old screenshot):

If the problem is with a web page, do the numbers appear in the page or are they missing there as well? How about in the print preview overlay?