Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Secure Connection Failed error at google.co.uk

  • 1 baphendule
  • 1 inale nkinga
  • 4 views
  • Igcine ukuphendulwa ngu FredMcD

more options

I restarted Firefox to update it and now get this error when I try to access google.co.uk

Secure Connection Failed

An error occurred during a connection to www.google.co.uk. You are attempting to import a cert with the same issuer/serial as an existing cert, but that is not the same cert.

Error code: SEC_ERROR_REUSED_ISSUER_AND_SERIAL

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem.
I restarted Firefox to update it and now get this error when I try to access '''google.co.uk''' Secure Connection Failed An error occurred during a connection to www.google.co.uk. You are attempting to import a cert with the same issuer/serial as an existing cert, but that is not the same cert. Error code: '''SEC_ERROR_REUSED_ISSUER_AND_SERIAL''' The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the web site owners to inform them of this problem.

All Replies (1)

more options

SEC_ERROR_REUSED_ISSUER_AND_SERIAL https://www.bing.com/search?q=sec_error_reused_issuer_and_serial


There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own.

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

Websites don't load - troubleshoot and fix error messages

http://kb.mozillazine.org/Error_loading_websites

What do the security warning codes mean