We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox freezes when printing

more options

The print menu freezes Firefox. I first thought it was my printer and uninstalled and reinstalled both the printer and Firefox, then I realized it also freezes when I try to print to PDF, and just now realized it's already frozen even if I cancel out of the print menu. I don't print from Firefox often, but I just found this problem, I'm not sure if it's related to a recent update. I'm on Windows 10.

The print menu freezes Firefox. I first thought it was my printer and uninstalled and reinstalled both the printer and Firefox, then I realized it also freezes when I try to print to PDF, and just now realized it's already frozen even if I cancel out of the print menu. I don't print from Firefox often, but I just found this problem, I'm not sure if it's related to a recent update. I'm on Windows 10.

All Replies (2)

more options

jsl88 said

The print menu freezes Firefox. I first thought it was my printer and uninstalled and reinstalled both the printer and Firefox, then I realized it also freezes when I try to print to PDF, and just now realized it's already frozen even if I cancel out of the print menu. I don't print from Firefox often, but I just found this problem, I'm not sure if it's related to a recent update. I'm on Windows 10.

Clarification: I "refreshed" Firefox, rather than reinstalled.

more options

If you open the page `about:config` and type in `print_printer`, what is that set to?