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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

TB. Attachments do not 'open' they insist on being 'saved'

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  • 1 inale nkinga
  • 35 views
  • Igcine ukuphendulwa ngu Toad-Hall

TOYVAN
TOYVAN
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An incoming email has an attachment, when I click on it I have an option to 'open' or 'save' I click open it says 'save' ie I cannot open on the email. A

An incoming email has an attachment, when I click on it I have an option to 'open' or 'save' I click open it says 'save' ie I cannot open on the email. A

Isisombululo esikhethiwe

re :An incoming email has an attachment What type of file are you talking about? What is the extension eg: pdf, jpg etc

What program have you set up to open that type of file? Menu app icon > Options Select 'General' scroll down to 'Files & Attachments' Is that type of file listed in the 'Content type' column ? If yes, what 'Action' is selected for that type of file? Is the action 'Save file' ? click on drop down and select the correct program to open the file. eg: JPEG Image - Action: Use Photos (default)


Post an image showing what you have got for that type of file if you feel it will help explain.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

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Toad-Hall
Toad-Hall
  • Top 25 Contributor
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Isisombululo Esikhethiwe

re :An incoming email has an attachment What type of file are you talking about? What is the extension eg: pdf, jpg etc

What program have you set up to open that type of file? Menu app icon > Options Select 'General' scroll down to 'Files & Attachments' Is that type of file listed in the 'Content type' column ? If yes, what 'Action' is selected for that type of file? Is the action 'Save file' ? click on drop down and select the correct program to open the file. eg: JPEG Image - Action: Use Photos (default)


Post an image showing what you have got for that type of file if you feel it will help explain.