Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Lost all my bookmarks - cannot find backup

  • 1 baphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu FredMcD

Sunny
Sunny
more options

I've just updated my browser and all of my bookmarks have disappeared without a trace. I've tried every bit of useful information I could find here, but nothing seems to be working and even after following the Show All Bookmarks > Import and Backup > Restore, the only backup file that appears is one which has been automatically created with the new update. The "Old Firefox Data" folder mentioned in similar treads has saved only the most recent bookmarks after the update.

Any and all help will be appreciated, as I am extremely distressed at the thought of having lost so many important bookmarks forever.

I've just updated my browser and all of my bookmarks have disappeared without a trace. I've tried every bit of useful information I could find here, but nothing seems to be working and even after following the Show All Bookmarks > Import and Backup > Restore, the only backup file that appears is one which has been automatically created with the new update. The "Old Firefox Data" folder mentioned in similar treads has saved only the most recent bookmarks after the update. Any and all help will be appreciated, as I am extremely distressed at the thought of having lost so many important bookmarks forever.
Ama-screenshot ananyekiwe

Isisombululo esikhethiwe

Sunny said
The "Old Firefox Data" folder mentioned in similar treads has saved only the most recent bookmarks after the update.

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (1)

FredMcD
FredMcD
more options

Isisombululo Esikhethiwe

Sunny said
The "Old Firefox Data" folder mentioned in similar treads has saved only the most recent bookmarks after the update.

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.